IT Support Specialist for Global Technology Ecosystem

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Sanderson-iKas Full time

We are seeking a highly skilled IT support specialist to join our growing team in a global technology ecosystem. As an independent IT Support Engineer, you will play a crucial role in guaranteeing seamless, secure, and efficient access to the tools necessary for optimal performance.

In this position, you will deliver hands-on support, manage essential IT systems, and engage in projects that enhance our operational effectiveness. If you thrive on addressing complex challenges, collaborating with intelligent colleagues, and leveraging technology to empower people, we would love to connect with you.

Responsibilities
  • Serve as the primary problem solver for IT support and troubleshooting, ensuring employees maintain productivity with minimal disruption.
  • Manage and optimize key IT systems, including communication tools, project management platforms, and access controls.
  • Address networking issues, including VPN connectivity, DNS resolution, IP configurations, and cloud-based security settings.
  • Develop and maintain clear and useful documentation for IT processes, troubleshooting guides, and best practices.
  • Monitor and respond to support requests, including on-call support as needed.
  • Assist in managing access controls, ensuring secure and efficient role-based access (RBAC).

Required Skills and Qualifications

  • 3-5 years of experience in IT support and systems administration.
  • Strong problem-solving skills, attention to detail, and a customer-first approach.
  • Knowledge of IT security best practices, particularly in access control and data protection.
  • Excellent written and verbal communication abilities, capable of conveying technical concepts to non-technical users.
  • Previous experience in global, remote-first environments.
  • Proficiency in both English and Chinese (Mandarin).
  • Understanding of networking fundamentals: IP addressing, DNS, VPNs, and troubleshooting connectivity issues.
  • Device & Asset Management: Experience with macOS administration, MDM solutions (e.g., Jamf, Kandji), and device lifecycle management.
  • Access & Identity Management: Familiarity with IAM, SSO solutions (e.g., Okta), and endpoint security best practices.
  • Collaboration & Productivity Tools: Experience with Slack, Zoom, Notion, and Google Workspace.

Nice to Have

  • Experience in automating IT processes to enhance efficiency.
  • Familiarity with cloud-based IT administration, such as AWS or GCP.
  • Understanding of database relationships and basic data structuring.


  • Hong Kong, Central and Western District, Hong Kong SAR China E.C Technology Ltd. Full time

    Job Description:We are looking for an IT Infrastructure Support Specialist to join our team. In this role, you will be responsible for ensuring the smooth operation of our IT infrastructure, including laptop replacement and migration tasks.Key Responsibilities:Maintain and improve IT infrastructure systemsCoordinate with users to resolve technical...


  • Hong Kong, Central and Western District, Hong Kong SAR China PALO IT Full time

    PALO IT is a leading global technology consultancy that is seeking a Cross-Platform Solutions Specialist to join its team. As a key member of our development team, you will play a crucial role in designing, developing, and delivering high-quality cross-platform solutions using React Native/Typescript.About the RoleThe successful candidate will be responsible...


  • Hong Kong, Central and Western District, Hong Kong SAR China PALO IT Full time

    PALO IT is a global technology consultancy that delivers innovative solutions for businesses and organizations. We're seeking a senior developer with extensive experience in React Native/Typescript to join our team.We're a company that values innovation, agility, and customer satisfaction.We have a strong presence in 18 offices across 5 continents and a...


  • Hong Kong, Central and Western District, Hong Kong SAR China Avature Full time

    Bloomberg is a leading provider of financial data and analytics, serving influential decision makers in business, finance, and government. We are seeking an experienced professional to join our Enterprise Technology team as a Application Support Specialist (E-trading and Regulatory). This role will play a vital part in maintaining technological stability and...


  • Hong Kong, Central and Western District, Hong Kong SAR China The Nature Conservancy Full time

    The Nature Conservancy Hong Kong business unit is developing an NbS for Climate strategy aimed at designing and implementing NbS for Climate pilot projects as proof of concept on the ground. As an Ecosystem Services Specialist, you will contribute to building the NbS evidence base through academic partnerships, demonstrating NbS site projects, and engaging...


  • Hong Kong, Central and Western District, Hong Kong SAR China Tbwa ChiatDay Inc Full time

    Tbwa Chiat/Day Inc is looking for a talented Web3 Technology Specialist to join our ecosystem projects team. In this role, you will be responsible for implementing and designing smart contracts on Solana or EVM-compatible blockchains.The ideal candidate will have a strong background in software development and a passion for blockchain technology. They will...


  • Hong Kong, Central and Western District, Hong Kong SAR China Primetech Technology Limited Full time

    About UsPrimetech Technology Limited is a dynamic technology company seeking a talented individual to join our team as a Helpdesk Support Specialist. As a key member of our IT department, you will play a crucial role in ensuring the smooth operation of our systems and providing excellent customer support.In this role, you will work closely with our team to...


  • Hong Kong, Central and Western District, Hong Kong SAR China E.C Technology Ltd. Full time

    Job DescriptionWe are seeking a highly skilled and experienced Senior IT Support Specialist to join our team at E.C Technology Ltd. As a VIP support engineer, you will be responsible for providing exceptional technical support services to our esteemed clients.Key Responsibilities:Deliver dedicated IT support for VIP users in our Head office.Resolve all types...


  • Hong Kong, Central and Western District, Hong Kong SAR China Innovic Technology Corporation Limited Full time

    Be among the first 25 applicants The incumbent will be offered a 1-Year renewable contract to on-site support the client regarding cloud computing technology and infrastructure related issues. Responsibilities Serve as the first point of contact for clients seeking technical assistance Diagnose and troubleshoot technical issues, providing timely and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full time

    About Kinly's Global ServicesWe are a globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. We design, engineer and support audio visual and collaboration technology solutions that add real business...


  • Hong Kong, Central and Western District, Hong Kong SAR China E.C Technology Ltd. Full time

    Job DescriptionE.C Technology Ltd. is seeking a highly skilled and experienced IT support specialist to join our team. As a VIP support engineer, you will be responsible for providing dedicated IT support services to all VIP users in the head office.The ideal candidate will have at least 4 years of experience in the I.T related field and possess solid VIP...


  • Hong Kong, Central and Western District, Hong Kong SAR China Ignition Technology Full time

    Ignition Technology, a global cybersecurity specialist, empowers partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global organization.We...


  • Hong Kong, Central and Western District, Hong Kong SAR China Liquidnet Full time

    The Liquidnet Group is a world leading provider of market infrastructure and technology-driven, agency execution solutions. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.We connect clients to superior...


  • Hong Kong, Central and Western District, Hong Kong SAR China Socrates Global Full time

    Company OverviewSocrates Global is a decentralised, global organisation with a mission to transform human interaction and ways of thinking. Our team consists of over 200 members from 22 countries, including many senior professionals in fintech, Web3, and cryptocurrency.About the Role:We are seeking a highly organized and proactive Executive Assistant (EA) to...


  • Hong Kong, Central and Western District, Hong Kong SAR China Innovic Technology Corporation Limited Full time

    Job Title: Senior IT Support SpecialistAbout UsInnovic Technology Corporation Limited is a leading provider of cloud computing solutions.Job DescriptionWe are seeking an experienced Technical Solutions Consultant to join our team. As a Technical Solutions Consultant, you will be responsible for providing technical assistance to clients regarding cloud...


  • Hong Kong, Central and Western District, Hong Kong SAR China Ignition Technology Full time

    Ignition Technology is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries, we combine a local perspective with the scale and delivery of a single global organization.We are passionate about making a difference by...


  • Hong Kong, Central and Western District, Hong Kong SAR China Ignition Technology Full time

    About UsExclusive Networks (EXN) is a global cybersecurity specialist dedicated to delivering superior solutions and services to partners and end-customers. Our extensive network of offices in over 45 countries enables us to provide unparalleled support to customers across more than 170 countries, combining local expertise with the scalability and delivery...


  • Hong Kong, Central and Western District, Hong Kong SAR China PALO IT Full time

    PALO IT is a global leader in technology consulting, empowering businesses to thrive in the digital age. We believe in harnessing the power of innovation to drive meaningful change and improve lives.We pride ourselves on being agile, resilient, and robust, with a unique culture that fosters collaboration, creativity, and continuous learning.Our team of...

  • IT Support Specialist

    17 hours ago


    Hong Kong, Central and Western District, Hong Kong SAR China Centre for Oncology and Immunology Full time

    Company OverviewThe Centre for Oncology and Immunology is a research institution focused on developing innovative therapies to combat cancer. The Centre is co-led by Professor Tak MAK and Professor Suet-yi LEUNG and comprises globally renowned researchers with expertise in oncology research, technology adoption, and commercialization.Job DescriptionThe IT...


  • Hong Kong, Central and Western District, Hong Kong SAR China E.C Technology Ltd. Full time

    Job OverviewE.C Technology Ltd. is seeking a skilled Network Infrastructure Technician to join our team.Key Responsibilities:Provide Level 1 technical support and troubleshooting to our Hong Kong customers.Implement projects, perform testing, install and configure equipment, contain and execute changes, prepare documentation, and provide maintenance support...