Hong Kong Sales Development Manager
6 days ago
We are seeking a high-calibre professional to join our team as a Sales Officer, EPSCO.
Company OverviewHSBC is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.
We serve more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures.
Estimated Salary Range:HK$45,000 - HK$60,000 per month
Job DescriptionThis role involves assisting in the implementation and management of sales/service activities, expanding EPS merchant acquiring business in Hong Kong. Key responsibilities include maintaining EPS position in the market by exploring and sustaining profitable merchant relationships, maximizing EPSCO's profitability.
- Achieve EPSCO's targets for individual and team, including new merchants/terminal acquisition, EPS transaction volume, China Union Pay (CUP) merchant acquisition, Point-of-Sales (POS) terminal penetration against total portfolio, sharing buttons acquired from other banks, joint promotion referrals, minimizing merchant/terminal attrition, and achieving year-on-year merchant income growth.
- Maintain frequent contact with merchants to enhance and cement merchant relationships and acquire additional business from existing merchants.
- Independently responsible for after-sales follow-up activities and administrative tasks, handling phone-in enquiries. Gather merchant transaction data for the team to prepare proposals and analysis if deemed necessary.
- Support annual and ad-hoc projects.
- Collect information from merchants and customers, report, and propose actions to respective team leaders to safeguard market share.
- Coordinate with other departments to ensure proper service standards can be maintained.
To succeed in this role, you will need:
- College or above education preferred.
- 1-3 years working experience, with sales experience in the financial industry or other retail consumer products being a plus.
- Good telephone manner, customer-focused mindset, effective communication skills.
- Sound problem-solving, negotiation, planning, and organizing skills.
- Ability to work independently and under pressure.
- Self-motivated, possesses good interpersonal skills, and a good team player.
- Good command of Cantonese, English, and Putonghua.
- Microsoft Word, Excel, and PowerPoint, internet operating skills, and computer security.
At HSBC, we offer a comprehensive compensation package, including a competitive salary, benefits, and opportunities for career growth and development.
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