Network Operations Center Engineer

2 months ago


Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

Data Center Support Specialist

The Data Center Support Specialist is responsible for providing high-quality service for HKT's international Data Center, including timely provisioning, incident management, and operation requests, as well as miscellaneous supporting and routine maintenance works related to the HKT Network and Service Operations Center.

Key Responsibilities include:

  • Perform daily service support in the HKT Network / Service Operations Center in Hong Kong.
  • Perform daily wirings and cabling works at Telecom House Data Center and other HKT Pop sites as instructed by Supervisor/Manager.
  • Receive requests from Data Center NOC to lay Fibers and different types of cables, connect them to customer rack equipment ports as required.
  • Prepare and perform wiring and cabling cutover work at non-office hours as pre-arranged by Data Center Manager.
  • Carry out mechanical installation work to fit the needs of Data Centers.
  • Maintain a working environment by providing general cleaning and routine maintenance duties at Telecom House Data Center.
  • Support Data Center NOC to handle equipment in/out, data entry to Inventory system, and miscellaneous supporting works as assigned by supervisor/Manager.
  • Fabricate different types of cabling (Cat5e UTP, coaxial, etc.) and connectors (RJ45, BNC, etc.).
  • Other related duties as assigned.

Qualification/Skills

  • Certificate holder or above in Electronic/Information Technology Engineering; OR
  • 1-2 years of Data Center experience (Technical education/Training/Aptitude will be considered in lieu of work experience)
  • Possess Certificate of Registration of Electrical Worker (Grade A) is an advantage.
  • Basic oral/written communications skills (clarity and conciseness)
  • Basic English and Chinese speaking; Fluent Putonghua is an advantage
  • Customer-oriented, good initiative, self-motivated, and able to work under pressure


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