"Network Operations Center Engineer"
2 weeks ago
NOC Engineer Role Description
The NOC Engineer provides high-quality service for PCCW Global's international Data Center. Key responsibilities include timely provisioning, incident management, and operation requests, as well as miscellaneous supporting and routine maintenance works related to the PCCW Global Network and Service Operations Center.
Key Responsibilities:
- Perform daily service support in the PCCW Global Network / Service Operations Center in Hong Kong.
- Perform daily wirings and cabling works at Telecom House Data Center and other PCCW Global Pop sites as instructed.
- Receive requests from Data Center NOC to lay fibers and different types of cables, connecting them to customer rack equipment ports as required.
- Prepare and perform wiring and cabling cutover work at non-office hours as pre-arranged by Data Center Manager.
- Carry out mechanical installation work to fit the needs of Data Centers.
- Maintain a working environment by providing general cleaning and routine maintenance duties at Telecom House Data Center.
- Support Data Center NOC to handle equipment in/out, data entry to Inventory system, and miscellaneous supporting works as assigned.
- Fabricate different types of cabling (Cat5e UTP, coaxial, etc.) and connectors (RJ45, BNC, etc.).
- Perform other related duties as assigned.
Qualification/Skills:
- Certificate holder or above in Electronic/Information Technology Engineering.
- 1-2 years of Data Center experience (Technical education/Training/Aptitude will be considered in lieu of work experience).
- Possess Certificate of Registration of Electrical Worker (Grade A) is an advantage.
- Basic oral/written communications skills (clarity and conciseness).
- Basic English and Chinese speaking; Fluent Putonghua is an advantage.
- Customer-oriented, good initiative, self-motivated, and able to work under pressure.
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