Network Operations Director

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China M800 Full time

About M800

M800 is a leading provider of global network infrastructure solutions.

We are seeking an experienced Senior Manager to lead our Network Operations Center (NOC).

Job Overview

This is a unique opportunity to join M800's dynamic team and contribute to the success of our global operations.

The successful candidate will be responsible for directing a team of shift engineers to achieve optimal network performance and ensure customer satisfaction.

Key Responsibilities:

  • Provides leadership, training, mentoring, coaching, and direction to the network operations team.
  • Maintains, manages, monitors, and supports the company's global network infrastructure.
  • Manages relationships with outsourced/partner Network Operations Centers (NOCs).
  • Serves as an escalation point for operational issues.

Requirements:

  • Degree holder in Engineering with 8+ years of relevant experience.
  • In-depth knowledge of carrier voice services, including VOIP/SIP, SS7, and PRA.
  • Strong understanding of IT infrastructure and monitoring tools.
  • Excellent troubleshooting skills and ability to identify complex fault conditions.
  • Excellent written and verbal communication skills.
  • Flexibility to work long hours under pressure during system outages.
  • Native Chinese speaking is preferable.

What We Offer

A competitive salary range of $120,000 - $180,000 per annum, depending on experience.

A 5-day workweek with performance-based bonuses and medical insurance.

A free lunch program and opportunities for professional growth and development.



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