Global Health Network Operations Director

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full time

At Prudential plc, we strive to create a culture of inclusion and diversity, where our people can thrive and make an impact.

This role is a key part of our Employee Benefit Medical Network, overseeing the development and management of our medical provider network and direct billing service.

Key Responsibilities
  • Provide strategic insights from research and analytics data to inform health strategies, develop proposals, and prepare presentation materials for senior leadership.
  • Develop and manage relationships with medical providers, negotiating contracts, arranging fees, and implementing quality assurance processes.
  • Ensure exceptional customer experience and value delivery through performance monitoring, feedback management, and process improvement initiatives.
  • Foster strong partnerships with corporate clients, agencies, and distribution channels through education, communication, and engagement activities.
  • Identify opportunities for network development and alignment with company strategy through business analysis, competitive benchmarking, and network coverage reviews.
  • Support key improvement initiatives by providing user requirements and ensuring business continuity.
  • Assist with ad-hoc projects and proposition initiatives as needed.
Requirements
  • Degree holder with experience in medical network, clinical, or healthcare operations.
  • Minimum 6 years managing contract negotiations involving medical network providers, with at least 4 years in Employee Benefits and Group Life Insurance.
  • Strong analytical, coordination, and organizational skills, with excellent presentation, negotiation, and communication skills.
  • Excellent command of English and Chinese (written and spoken), including Putonghua.
  • Experience in healthcare insurance, healthcare provider markets, or project management is an advantage.

Estimated salary: $120,000 - $180,000 per annum.



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