Network Operations Center Assistant

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

Job Summary

As a Network Operations Center Assistant at HKT, you will lead a team to carry out network surveillance and coordinate restoration of telecommunication network and facilities. You will perform network incident management, follow up service restoration, and communicate with internal stakeholders.

Key Responsibilities

  • Lead a team to carry out network surveillance and coordinate restoration of telecommunication network and facilities
  • Perform network incident management, follow up service restoration, and communicate with internal stakeholders
  • Establish operation procedures and recommend areas for improvement, including aspects of network/system and work practices
  • Attend shift duty and emergency support duties when necessary

Requirements

  • Degree holder in Telecommunications, Engineering, Information Technology, Computer Science, or related disciplines
  • Minimum 4 years' relevant experience in the telecommunications industry
  • Technical and practical knowledge in network operations
  • Experience in fault management and customer handling skills
  • Experience to lead a small team performing shift duty and able to work independently
  • Proficient in spoken and written English and Chinese

Referral Bonus

HK$10,000 will be paid to the referrer through payroll in the following month after the referee has satisfactorily fulfilled the requirements as stipulated in the Global Staff Referral Program - Scheme Paper.

The referral bonus payment will be issued in 2 phases: 50% bonus will be paid after the referee has completed the company's service for 3 months, and 50% bonus will be paid after the referee has completed the company's service for 6 months.

Work Location: Hong Kong.

If you have the desire for an exciting and rewarding career, please apply by sending your resume immediately, quoting your present and expected salary.



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