Data Center Operations Specialist

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Intersoft KK Full time
Job Overview

We are seeking an experienced Data Center Operations Specialist to join our team at Intersoft KK. This role involves providing touch support for data center equipment, performing hands-on tasks, and coordinating with hardware vendors.

Responsibilities:
  • Ensure the smooth operation of data center infrastructure by performing routine maintenance tasks.
  • Provide top-notch technical support to clients, including troubleshooting network connectivity issues and resolving system-related problems.
  • Collaborate with cross-functional teams to implement projects and provide project-based support as requested by clients.
  • Perform inventory management, logistics support, and asset tagging/barcoding to maintain accurate records.
  • Conduct visual inspections and fault isolation for third-party equipment to ensure optimal performance.
Requirements:
  • Excellent communication and customer service skills to effectively liaise with stakeholders.
  • Bachelor's degree in Computer Science or related field and 2+ years of experience in data center operations.
  • Strong knowledge of network infrastructure, troubleshooting methodologies, and inventory management procedures.
  • Ability to work independently and collaboratively as part of a team.
  • Flexibility to provide after-hours support and onsite presence within 4 hours when needed.
What We Offer:
  • A competitive salary of $80,000 per year.
  • An excellent benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for career growth and professional development in a dynamic and innovative company.


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