Chief Data Center Operations Specialist
4 weeks ago
Classy Wheeler Limited is seeking a highly skilled and experienced Chief Data Center Operations Specialist to join our team. This is a critical role that requires a strong background in data center operations, customer communication, and vendor management.
About the RoleThis position is responsible for ensuring smooth daily operations of our data centers, managing relationships with vendors and customers, and promoting our services to generate new business opportunities. The ideal candidate will have a proven track record in data center operations, excellent communication and interpersonal skills, and the ability to work under pressure.
Responsibilities- Data Center Operations Management: Oversee the day-to-day operations of our data centers, ensuring that all procedures run smoothly and efficiently.
- Vendor Management: Coordinate with IDC vendors to fulfill post-sale SLA, including drills and site audits.
- Customer Communication: Handle customer complaints, provide recommendations for improvement, and ensure that service level agreements are met.
- New Business Opportunities: Promote Classy Wheeler Limited's Data Centre services to generate new business opportunities.
- Education: Bachelor's degree or above in telecommunications, electronic engineering, or related discipline.
- Experience: 5 years or above experience in data center operations; telecom industry background is an advantage.
- Skills and Qualifications: Good knowledge in DC facility, transmission, or IP; familiar with data center daily operations and industry best practices.
- Languages: Good command of both spoken and written English and Chinese, including Cantonese and Mandarin.
The estimated salary for this position is $80,000 - $120,000 per year, depending on experience and qualifications.
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