Director of Employee Relations

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full time
Employee Relations Director

Prudential's purpose is to be a trusted partner for every life and a protector for every future. Our purpose drives everything we do by fostering a culture of diversity and inclusion, ensuring that our people, customers, and partners feel valued and supported. We provide a platform for our people to excel and make a meaningful impact on the business, and we support their career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The Employee Relations function plays a critical role in driving Prudential's ER strategy and developing practical solutions to complex employee relations issues. The Director of Employee Relations will report to the Head of Employee Relations and support the implementation of Group Employee Relations strategy and initiatives across our markets in Asia and Africa. The role will work closely with HR Business Partners, HR CoEs, and HR teams in local markets, as well as corporate functions and senior management.

Key Responsibilities:
  • Supporting the design and implementation of the global Employee Relations strategy;
  • Providing subject matter expertise and acting as a trusted advisor to the HR community, leaders, and employees on Employee Relations-related matters;
  • Assessing risks, applying strategic thinking, and effectively managing complex and sensitive employment matters to drive resolution and positive outcomes;
  • Staying up-to-date with employment regulations and trends across local markets to ensure that company policies and practices are compliant with local legislation and best practice;
  • Partnering with Human Resources, RCS, Legal, business leaders, and other stakeholders to develop solutions for a wide range of employment-related matters, including strategic projects and change initiatives;
  • Leading HR investigations and closely collaborating with the Global Investigations team to support HR-related Speak Out investigations;
  • Providing advice on effective handling of employee complaints and workplace disputes, including remedial action and consequence management;
  • Identifying and analyzing trends arising from investigations and case management and proposing relevant interventions;
  • Leading the design and delivery of training initiatives to enhance Employee Relations capability and establish a network of expertise across the organization;
  • Setting up and leading the Employee Relations Community of Practice to support collaboration, exchange of knowledge, and best practice;
  • Designing and implementing global Employee Relations policies, frameworks, and toolkits and supporting the implementation of HR policies in local markets;
  • Owning content and governance of the company's employment contract templates, including regular reviews to ensure compliance with local legislation;
  • Drafting, reviewing, and/or supporting HR Business Partners with the interpretation of employment contracts, termination agreements, etc.
  • Supporting Prudential's labor relations strategy and engagement of employee representative bodies in partnership with local markets HR teams;
  • Ensuring timely completion of Group-level Employee Relations reporting and governance requirements.


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