Membership Officer

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Full time
Membership Officer Job Description

The West Kowloon Cultural District Authority is seeking an exceptional Membership Officer to spearhead communication strategies and enhance member engagement. Reporting to the Senior Manager of the Membership team, this role will involve collaborating with internal teams to create and execute marketing campaigns, coordinating membership events, and developing marketing materials.

Key Responsibilities:
  1. Develop membership and marketing communication collaterals, including copywriting, layout design, printing, and production.
  2. Collaborate with internal teams to execute projects aimed at enhancing the membership experience and engagement.
  3. Coordinate membership events to drive member retention and engagement.
  4. Assist in the development and maintenance of the M+ and WKCD websites.
  5. Provide administrative support to the membership team, including data entry, record keeping, and payment requests.
  6. Utilize CRM systems to retrieve data and prepare reports as needed.
Requirements:
  1. A recognized university degree in hospitality, tourism, sales, and marketing, or a related field.
  2. 2 years of experience in marketing and communications, membership management, events coordination, or content management.
  3. Proficiency in written and spoken English and Chinese.
  4. Excellent interpersonal and communication skills.
  5. Ability to work independently and demonstrate a strong sense of responsibility and enthusiasm.


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