Technical Systems Specialist for Enterprise Application Support

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Recruit Logic Full time

About the Role:

We are seeking a skilled Technical Systems Specialist to join our team at Recruit Logic. As a key member of our application support team, you will play a crucial role in ensuring the smooth operation of our systems.

Key Responsibilities:

  • Provide expert technical support to users on various systems, including Calypso, and troubleshoot issues efficiently.
  • Maintain accurate documentation of operational procedures and technical setup to ensure seamless knowledge transfer.
  • Collaborate with development and infrastructure teams to manage change requests, configuration modifications, and incident escalation and resolution.
  • Develop and implement system monitoring protocols to enhance overall system reliability and responsiveness.
  • Design and implement tactical automation measures to streamline processes and improve efficiency.
  • Contribute to Business Continuity Planning (BCP) exercises and participate in IT security and audit evaluations to maintain the highest standards of system security and integrity.
  • Lead projects related to new system and server deployment, ensuring timely completion and successful outcomes.

Requirements:

  • A Bachelor's degree or above in a relevant field such as IT, Computer Science, or a related discipline.
  • A minimum of 5-8+ years of experience in application support or development, with a strong background in Java.
  • Proficiency in SQL, Linux server commands, and shell scripts is essential.
  • Demonstrated problem-solving and analytical skills, with the ability to think critically and make informed decisions.
  • Excellent communication skills in English and Chinese (Mandarin and Cantonese), with a strong emphasis on clarity and effectiveness.
  • Strong attention to detail and a commitment to delivering high-quality results.

About Us:

At Recruit Logic, we value innovation, collaboration, and expertise. We offer a dynamic and supportive work environment that fosters growth and development. If you are a motivated and experienced professional looking for a new challenge, please consider joining our team.



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