Technical Systems Specialist for Enterprise Application Support
6 days ago
About the Role:
We are seeking a skilled Technical Systems Specialist to join our team at Recruit Logic. As a key member of our application support team, you will play a crucial role in ensuring the smooth operation of our systems.
Key Responsibilities:
- Provide expert technical support to users on various systems, including Calypso, and troubleshoot issues efficiently.
- Maintain accurate documentation of operational procedures and technical setup to ensure seamless knowledge transfer.
- Collaborate with development and infrastructure teams to manage change requests, configuration modifications, and incident escalation and resolution.
- Develop and implement system monitoring protocols to enhance overall system reliability and responsiveness.
- Design and implement tactical automation measures to streamline processes and improve efficiency.
- Contribute to Business Continuity Planning (BCP) exercises and participate in IT security and audit evaluations to maintain the highest standards of system security and integrity.
- Lead projects related to new system and server deployment, ensuring timely completion and successful outcomes.
Requirements:
- A Bachelor's degree or above in a relevant field such as IT, Computer Science, or a related discipline.
- A minimum of 5-8+ years of experience in application support or development, with a strong background in Java.
- Proficiency in SQL, Linux server commands, and shell scripts is essential.
- Demonstrated problem-solving and analytical skills, with the ability to think critically and make informed decisions.
- Excellent communication skills in English and Chinese (Mandarin and Cantonese), with a strong emphasis on clarity and effectiveness.
- Strong attention to detail and a commitment to delivering high-quality results.
About Us:
At Recruit Logic, we value innovation, collaboration, and expertise. We offer a dynamic and supportive work environment that fosters growth and development. If you are a motivated and experienced professional looking for a new challenge, please consider joining our team.
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