Enterprise Support Specialist

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Amazon Full time

The ideal candidate will have a strong background in technical support or consulting and experience working with large enterprise customers. You should be highly analytical and possess excellent communication skills.

In this role, you'll be responsible for:

  • Acting as a single point of contact for Enterprise Support customers
  • Making recommendations on how new AWS offerings fit into the company strategy and architecture
  • Providing detailed reviews of service disruptions, metrics, and prelaunch planning

You'll also have the opportunity to work directly with Amazon Web Service engineers to ensure that customer issues are resolved as quickly as possible.



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