IT Support Specialist
5 days ago
Kinetix Systems Limited is a leading provider of IT solutions and services. Our team of experts is dedicated to delivering high-quality support to our clients.
Job Description
We are seeking a highly skilled System Engineer to join our team. As a System Engineer, you will be responsible for providing first-level technical support to end-users for hardware, software, network, and cloud-related issues. This includes diagnosing and troubleshooting IT problems, logging, tracking, and resolving support requests in the ticketing system, and assisting in training users on new software applications and systems.
Required Skills and Qualifications
To be successful in this role, you will need to have a Higher Diploma or above in Computer Science, Information System or related disciplines, and 1-2 years of relevant working experience in a technical support or helpdesk role. CompTIA A+, Microsoft certifications, or similar qualifications are a plus. Strong troubleshooting experience in IT hardware, software, and operating systems is also essential.
This is an excellent opportunity to work in a friendly and challenging environment. If you are passionate about IT and want to take your career to the next level, please send your full resume with your availability and last/current salary by applying now.
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