Customer Service Excellence Manager

Job Requirements:We are seeking a highly skilled and dedicated individual to join our team as a Lounge Ambassador. This role requires excellent communication and interpersonal skills, with the ability to provide top-notch service to our customers.Key Skills and Qualifications:Demonstrated experience in customer-facing roles, preferably in the hospitality...

We are looking for a Service Excellence Manager to join our team at Chubb Life.This role involves managing a team of customer-facing staff, ensuring that they have the necessary skills and knowledge to deliver exceptional customer service.The successful candidate will possess excellent leadership and communication skills, and be able to work effectively in a...

What We Look ForWe are seeking individuals who share our values of inclusivity, empathy, and authenticity. If you are passionate about delivering exceptional customer service, have a strong desire to learn and grow, and are committed to creating a positive store environment, we encourage you to apply.Responsibilities and ExpectationsDeliver exceptional...

Mox Bank: A Leader in Virtual BankingWe are a dynamic and innovative bank that is dedicated to providing exceptional customer experiences. As a passionate individual, you will join our Contact Centre team to drive quality assurance and training initiatives.The ideal candidate will have a strong background in customer service, with at least 5 years of...

OverviewThe Board of Management of The Chinese Permanent Cemeteries is committed to providing exceptional service to our clients and the community. We are seeking a dedicated individual to join our team as a Customer Services Officer.

About APM MonacoAPM Monaco is a dynamic company that values teamwork and open communication. Our diverse workforce is comprised of energetic and collaborative individuals who strive for excellence in their roles.Job SummaryWe are seeking an experienced Customer Service Manager to join our team in Monaco. As a key member of our customer service department,...

Company Overview:We are a European multinational company that owns, manufactures, and markets forklifts, trucks, and warehouse equipment. Our Hong Kong office handles sales and after-sales service.The Job:We are seeking an Assistant Customer Service Manager to report directly to the Customer Service Manager. Key responsibilities include establishing strong...

Company Overview:JPC Corporation is a European multinational company that specializes in manufacturing and marketing forklift, truck, and warehouse equipment. Our Hong Kong office serves as a sales and after-sales service hub. We are committed to establishing strong relationships with our customers and fleet partners.The Job:We are seeking an experienced...

180C Limited aims to build a better tomorrow with technology by blending innovative ideas, smart technology, and valuable experience to create sustainable solutions. Our ability to identify, manage and deliver solutions tailored to each client's needs allows the company to attract and retain new clients. We operate with a strong passion for creating...

About the RoleWe are seeking a Senior Quality Assurance Manager to join our team at the Bank of China. As a key member of our organization, you will be responsible for leading the development and implementation of strategies and plans to improve service levels and customer satisfaction.Key ResponsibilitiesDevelop and implement Service Excellence projects and...

Job Description:The Strategic Retail Manager Luxury Goods will play a crucial role in driving business growth, enhancing customer satisfaction, and maintaining brand consistency across our retail network.This role will involve developing and implementing operational standards, monitoring store performance metrics, and collaborating with store management to...

180C Limited aims to build a better tomorrow with technology by blending innovative ideas, smart technology, and valuable experience to create sustainable solutions. Our ability to identify, manage and deliver solutions tailored to each client's needs allows the company to attract and retain new clients. We operate with a strong passion for creating...

At JPC Corporation, we are seeking an experienced Customer Service Manager to join our team. As a key member of our organization, this role will be responsible for establishing strong customer relationships with identified customers and fleet customers.Job DescriptionThe successful candidate will report directly to the Customer Service Manager and will be...

Job OverviewThis role will oversee the entire customer service process, ensuring that all complaints are handled efficiently and effectively.Key ResponsibilitiesResponsibilities:Manage customer complaints and feedback from various sources, adhering to internal and external regulatory requirements.Collaborate with relevant parties to investigate complaints,...

Company Overview:The Board of Management of The Chinese Permanent Cemeteries is a unique organization dedicated to providing compassionate and dignified burial services to the Chinese community. As a Customer Services Officer, you will play a vital role in upholding our organization's commitment to excellence and customer satisfaction.

We are seeking a talented Customer Service Representative to join our team at Chubb.This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and providing phone insurance enrolment services.Key Responsibilities:Answer inbound calls to provide general customer service enquiries, offer phone insurance...

Customer Services Officer (1-Year contract) The incumbent will be responsible for handling enquiries and feedback from customers and bank representatives, delivering quality customer service. Job Requirements: Diploma or above (holding professional insurance qualification (e.g. IIQE, FLMI) is definitely an advantage) 1 year working experience in life...

Shilla Travel Retail Hong Kong Ltd is committed to providing exceptional customer experiences. As a Customer Service Assistant, you will play a crucial role in ensuring that our customers receive the highest level of service.Key responsibilities include handling inquiries from internal and external customers, engaging with guests, and handling incoming calls...

Customer Services Officer (1-Year contract)The role involves providing quality customer service to internal and external stakeholders, handling enquiries and feedback effectively.About the JobDegree or above in a relevant field, preferably with professional insurance qualifications such as IIQE or FLMI.At least 1 year of experience in life insurance with...

At Computer And Technologies Holdings Limited, we are committed to providing exceptional service to our valued customers. As a Customer Services Officer, you will be responsible for handling telephone and email enquiries in a professional manner, ensuring that customer satisfaction is met.Key Responsibilities:Manage incoming customer calls and emails,...