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1 week ago
We are looking for a Digital Sales and Marketing Specialist to join our team at GL Technologies (Hong Kong) Limited. In this role, you will support sales operations, handle customer service, and assist in planning and executing online sales and marketing strategies.
Key Responsibilities- Support sales operations, including order processing, delivery coordination, inventory management, and sales forecasting;
- Handle online pre-sales and post-sales customer service, addressing product inquiries, complaints, replacements, and refunds;
- Assist in planning and executing online sales and marketing strategies to drive growth and engagement;
- Review and analyze reports generated by e-commerce platforms to identify trends, opportunities, or issues;
- Ensure the health and compliance of platform accounts, addressing ad-hoc issues as they arise.
- Bachelor's degree with 2+ years of experience in e-commerce or a related field;
- Foundational knowledge of e-commerce systems and platforms;
- Strong organizational and analytical skills with attention to detail;
- Ability to manage multiple projects effectively and meet deadlines;
- Excellent written and spoken communication skills in English, Cantonese, and Putonghua;
- Proficiency in Microsoft Office, particularly Excel.
This role requires strong digital sales and marketing skills, as well as excellent communication and organizational abilities.
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