IT System and Business Support Officer
6 days ago
Job Posting Details
The Hong Kong University of Science and Technology is seeking a highly skilled candidate to fill the position of Officer in IT system and administration support. The appointee will play a key role in supporting application development of the Office, office e-transformation, and share some roles in the administration section of the Office.
Main Responsibilities
- Lead the implementation and optimization of IT systems/e-platforms within HSEO to enhance operational efficiency and user support.
- Support the section head in overseeing new development projects and ensuring their successful completion.
- Collaborate with departments like ISO and ITSC to offer technical assistance and resolve issues related to departmental e-management platforms.
- Develop user guides and training materials, and conduct training sessions to enhance user proficiency.
- Manage SharePoint, departmental website content, and video conferencing systems in coordination with the administration section.
- Provide internal support to HSEO users for desktop equipment and mobile device procurement, usage, and replacement.
- Offer expertise in commercially available software applications and develop automation solutions through code writing to enhance record-keeping, traceability, and reliability.
Requirements
The ideal candidate should have a bachelor's degree in computer science or related discipline(s) with at least 5 years of system development experience at higher education institutions, preferably in the design and implementation of application systems development projects, system administration, and database management.
Strong technical and programming knowledge, system development methodology, and demonstrated experience in user liaison in higher education settings are preferred. The candidate is expected to have an analytical mindset, problem-solving and communication skills, and the willingness to drive changes in a complex environment.
Benefits
The university offers a competitive salary, fringe benefits, including annual leave, medical and dental benefits, and a gratuity upon successful completion of the contract.
Application Instructions
Applicants should submit their application on or before 19 July 2024.
Equal Opportunities Employer
The Hong Kong University of Science and Technology is an equal opportunities employer and is committed to our core values of inclusiveness, diversity, and respect.
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