Helpdesk and Support Manager
5 days ago
- Provide help desk support and guidance to use IT systems.
- Troubleshoot and resolve technical issues related to IT application and system functionality.
- Collaborate with development and infrastructure teams to identify and resolve technical challenges.
- Prepare user training materials and arrange regular training to users.
- Document, report and resolve issues reported by users, prepare a monthly service support report.
- 2+ years IT work experience with at least 1 year in technical support or project management.
- Bachelor/ Diploma in Computer Science, Information Technology, or related fields.
- Proven experience in helpdesk, technical and application support.
- Sound knowledge of IT technical standard, security measures and controls.
-
Helpdesk System Administrator
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Primetech Technology Limited Full time**Job Overview**Primetech Technology Limited is seeking a skilled Helpdesk Support to join our team. As a key member of our IT department, you will play a vital role in ensuring the smooth operation of our systems and providing top-notch technical support to our customers.**Responsibilities:**Deploy, manage, and troubleshoot Linux/Windows systems.Efficiently...
-
Helpdesk Support Engineer
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Swing Consulting Ltd. Full timeSW8638 | 16 Apr 2024 Helpdesk Support Engineer (Bank) (18-23K) Responsibilities: The primary responsibility is to conduct frontline support needs via telephone and email and give initial support to users. Fulfill all contract scope and ensure all overcharges have been arranged on time. Provide day-to-day PC administration, Office365, Outlook, and...
-
Technical Support Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Computer And Technologies Holdings Limited Full timeComputer And Technologies Holdings Limited is seeking a skilled Technical Support Specialist to join our team. As a member of our support team, you will be responsible for handling customers' technical questions on our business application software products.The ideal candidate will have previous working experience in helpdesk / end-user support on POS and...
-
Hong Kong, Central and Western District, Hong Kong SAR China Projob21 Ltd. Full timeRegional IT Help Desk Support, Global Private Bank Dynamic Regional IT Helpdesk Support Competitive Bank Benefits & Salary Package Fintech & Digitalization Project Exposure Most well respected European Based Private Bank with over 500 employees in North Asia Region is in search for multiple IT Helpdesk Senior Associates Job Duties Regional headcount to...
-
Solutions Support Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Computer And Technologies Holdings Limited Full timeSolutions Support Specialist (POS) (Ref: CC/ERM/SSS) Posted on 10/12/24 12:00 Full Time Hong Kong SAR Responsibilities: Handling customers' technical questions on our business application software products Providing application support services such as troubleshooting, system testing, product installation, configuration, consultation Working closely with...
-
Technical Support Engineer
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Infosys Full time**Company Overview:**Infosys is a global leader in next-generation digital services and consulting. We enable clients in over 56 countries to navigate their digital transformation.We have four decades of experience in managing the systems and workings of global enterprises, expertly steering our clients through their digital journey.**Job Description:**As an...
-
Help Desk Manager
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Getz Healthcare (Hong Kong) Limited Full timeWe are seeking a talented Help Desk Manager to join our team at Getz Healthcare (Hong Kong) Limited.Job DescriptionThe successful candidate will be responsible for providing top-notch support for our employees' technical needs, ensuring seamless operations, and maintaining our technology infrastructure.Key Responsibilities:Provide helpdesk support for...
-
IT Support Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Infosys Full timeAt Infosys, we are seeking a skilled IT Support Specialist to join our team. As an Incident Technician, you will be responsible for troubleshooting and diagnosing software issues for various applications.About the Role:Troubleshoot, repair, and maintain software applications & infrastructure.Escalation from helpdesk for application support including inhouse,...
-
Technical Support Professional
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Genome Institute Full timeWe are looking for a talented Technical Support Professional to join our IT Helpdesk team at the Hong Kong Genome Institute.The successful candidate will provide technical support to our internal users, troubleshoot and resolve technical issues, and maintain IT equipment and infrastructure.Key requirements include:A diploma or above in Computer Science or a...
-
IT Support Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Humansa Full timeAt Humansa , we are revolutionizing the health and wellness landscape in Asia, delivering cutting-edge holistic solutions that enhance health and longevity. Our mission is to empower individuals to take control of their health, supported by best-in-class medical expertise and innovative technology. As we continue to expand, we are looking for passionate and...
-
IT Support Specialist
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Getz Healthcare (Hong Kong) Limited Full timeAt Getz Healthcare (Hong Kong) Limited, we are seeking a skilled IT Support Specialist to join our team.Job SummaryWe are looking for a highly motivated and detail-oriented individual to provide exceptional support for our employees' technical needs.Key Responsibilities:Provide first-tier technical support for hardware, software, and network-related...
-
IT Support Specialist
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kinetix Systems Limited Full timeCompany OverviewKinetix Systems Limited is a leading provider of IT solutions and services. Our team of experts is dedicated to delivering high-quality support to our clients.Job DescriptionWe are seeking a highly skilled System Engineer to join our team. As a System Engineer, you will be responsible for providing first-level technical support to end-users...
-
Technical Support Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Genome Institute Full timeJob DescriptionThe Hong Kong Genome Institute seeks an IT Support Engineer to join its team. As a front-line IT support specialist, the incumbent will provide timely and effective solutions to internal users.Key Responsibilities:Provide technical assistance via calls and emails Troubleshoot and resolve hardware, software, and IT services issues Support...
-
Technical Support Specialist
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Primetech Technology Limited Full time**Job Description**We are looking for a highly skilled and experienced Helpdesk Support to join our Primetech Technology Limited team. The successful candidate will be responsible for deploying, managing, and troubleshooting Linux/Windows systems, as well as efficiently resolving customer issues in a timely manner.**Key Responsibilities:System Deployment and...
-
Helpdesk Expert
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Computer And Technologies Holdings Limited Full timeSolutions Support Specialist Role at Computer And Technologies Holdings LimitedThis challenging position requires a skilled professional who can handle customer inquiries on our software solutions.We are looking for someone with strong analytical skills and the ability to work effectively with cross-functional teams.The selected candidate will receive...
-
Desktop Support Specialist
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Axiom Technologies Full timeResponsible for resolving incidents and requests that have been escalated from Level 1.Troubleshoot, repair, and maintain software applications & infrastructure.Escalation from the Helpdesk for application support including in-house, 3rd party applications and market data applications.Provide support for operating system drivers, software and...
-
Support Analyst
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Sanderson-iKas Full timeOur client, a prestigious investment banking firm, is seeking a dynamic and proactive Technical Support Engineer. The ideal candidate will possess a strong technological background, a commitment to delivering exceptional service, and a genuine enthusiasm for professional growth. Familiarity with financial markets and trade lifecycle processes will be an...
-
Hong Kong, Central and Western District, Hong Kong SAR China Principle Partners Full timeJob Summary:">We are looking for a Technical Support Specialist in Financial Data to join our team at Principle Partners. In this role, you will provide critical support to our quantitative researchers and traders, ensuring seamless data access and usage.">Key Responsibilities:">">Respond to technical inquiries from researchers and traders regarding data...
-
Hedge Fund Data Support Engineer
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Principle Partners Full timeHedge Fund Data Support Engineer (Python) Our client is a global quantitative hedge fund operating across all liquid asset classes worldwide. They are seeking a technically skilled Data Support Engineer to support quantitative researchers and traders in navigating and using extensive datasets. You will support all data users, contribute to documentation, and...
-
IT Support Engineer
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cyberport Hong Kong Full timeDirect message the job poster from Cyberport Hong Kong Human Resources Professional | Talent Acquisition | Staff Engagement | Business Partner Key Responsibilities: Report to Manager/ Senior Manager of Information and Communication Technology. Provide help desk support and guidance to use IT systems. Troubleshoot and resolve technical issues related to IT...