Helpdesk Expert
5 days ago
This challenging position requires a skilled professional who can handle customer inquiries on our software solutions.
We are looking for someone with strong analytical skills and the ability to work effectively with cross-functional teams.
The selected candidate will receive comprehensive training and opportunities for career growth.
Key Responsibilities:- Handling technical queries from customers regarding software products.
- Collaborating with internal teams to identify and resolve issues.
- Developing and implementing process improvements to enhance overall service delivery.
- A competitive salary package.
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
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Front-Line IT Solutions Expert
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Genome Institute Full timeKey ResponsibilitiesProvide front-line IT support, addressing user inquiries via calls and emailsTroubleshoot and resolve hardware, software, and IT services issuesSupport Windows desktops, Microsoft Office, business applications, and peripheral devicesManage user account and access controlMaintain IT equipment, servers, and basic network...
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Technology Service Delivery Expert
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Genome Institute Full timeThe Ideal Candidate We are seeking a highly motivated and organised IT Support Engineer to join our team at the Hong Kong Genome Institute. As a key player in our IT department, you will be responsible for ensuring the smooth operation of our systems, applications, and networks. Key Accountabilities: Provide high-quality IT support, addressing user queries...
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IT Support Specialist
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Kinetix Systems Limited Full timeCompany OverviewKinetix Systems Limited is a leading provider of IT solutions and services. Our team of experts is dedicated to delivering high-quality support to our clients.Job DescriptionWe are seeking a highly skilled System Engineer to join our team. As a System Engineer, you will be responsible for providing first-level technical support to end-users...
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Regional Support Services Manager
3 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Kinly's Global Services Full timeRole: Regional Support Services ManagerLocation: Hong KongSalary: CompetitiveROLE SUMMARYThe Regional Support Services Manager (RSSM) is responsible for overseeing Kinly's proactive and reactive AV support teams, which include Client Service Coordinators, Subject Matter Experts (SMEs), and Field Service Engineers in the APAC region. The role ensures the...
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Onsite Support Technician
1 week ago
Hong Kong Island, Hong Kong SAR China AVI-SPL Asia Pacific Full timeAVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.Our highly certified industry experts and innovation...
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IT Support Engineer
1 week ago
Hong Kong Island, Hong Kong SAR China Cyberport Hong Kong Full timeDirect message the job poster from Cyberport Hong KongHuman Resources Professional | Talent Acquisition | Staff Engagement | Business PartnerKey Responsibilities:Report to Manager/ Senior Manager of Information and Communication Technology.Provide help desk support and guidance to use IT systems.Troubleshoot and resolve technical issues related to IT...
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IT Support Team Lead
2 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeClassy Wheeler LimitedA career-defining opportunity awaits for a skilled IT professional to join our team as an IT Support Team Lead.About the Role:We are seeking a highly motivated and experienced Technical Support Specialist to lead our Service Desk operations. As a key member of our IT team, you will be responsible for providing exceptional support to our...
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Desktop Support Manager
2 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeCareer OpportunitiesWe're committed to helping our team members achieve their career goals and grow within our organization. As an IT Support Team Lead, you'll have the opportunity to work with a diverse range of technologies, develop new skills, and contribute to the success of our business.About the Job:This is an exciting opportunity to join our IT team...
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Service Desk Operations Leader
2 days ago
Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full timeSupport Our GrowthAs we continue to expand our services and support our growing client base, we're seeking a talented IT professional to join our team as an IT Support Team Lead. This is an exciting opportunity to make a meaningful contribution to our organization's success and shape the future of our Service Desk operations.About the Job:This role offers...