Onsite Support Technician
2 days ago
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.
Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.
Key Responsibilities:
- Troubleshoot AV equipment
- Resolve complex AV issues and perform root cause analysis
- Assist with small-scale AV installation projects
- Conduct regular equipment checks and maintenance
- Support UC systems
- Collaborate with existing AV Admin on larger projects
- Liaise with clients and stakeholders
- Arrange warranty repair with manufacturers
- Escalation of more complex issues to upper level support – AVI-SPL Helpdesk (provide the client has subscribed AVI-SPL maintenance and support service)
WHAT WE'RE LOOKING FOR
- Minimum of 3-5 years of audiovisual integration experience
- Formal education in Electronics or related field
- Intermediate PC troubleshooting knowledge
WHY YOU'LL LIKE WORKING HERE
- Enjoyable and dynamic company culture
- Training and professional development opportunities
Mid-Senior level
Employment typeContract
Job functionOther, Customer Service, and Engineering
IndustriesIT Services and IT Consulting
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