Technical Service Technician
4 days ago
We are seeking a highly skilled and motivated Technical Service Technician to join our team. As a Technical Service Technician, you will be responsible for delivering high-quality technical support to internal customers.
About Covestic IncCovestic Inc is a dynamic and innovative company that prides itself on delivering exceptional customer service and support. We are committed to providing our customers with the best possible experience and strive to exceed their expectations at every opportunity.
Key Responsibilities- Provide technical assistance to internal customers via phone, email, and in-person support.
- Troubleshoot software and hardware issues for Mac, Windows, and Chrome OS devices.
- Set up and configure new employee equipment and software.
- Strong understanding of Mac OS architecture.
- Knowledge of Active Directory and basic AD administration.
- Excellent communication and problem-solving skills.
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