Desktop Support Technician
4 days ago
We are seeking a highly skilled and experienced Desktop Support Technician to join our team at Selby Jennings.
About the PositionThis is an exciting opportunity for a technical professional to provide exceptional support and troubleshooting services to our end-users.
You will be responsible for diagnosing desktop issues, providing step-by-step support, and ensuring swift resolution of technical problems.
In addition, you will provide support and troubleshooting for Windows OS, Outlook mail, Anti-virus, MS-Office Applications, Bloomberg, and Voice and Video conferencing systems.
You will also be responsible for overseeing IT inventory and managing the procurement of software, hardware, and equipment, while administering hardware and software in accordance with IT operational procedures.
Main Responsibilities- Diagnose and resolve end-user desktop issues
- Provide support and troubleshooting for various applications and systems
- Oversee IT inventory and manage procurement
- Administer hardware and software in accordance with IT procedures
- Prior experience in an end-user support role
- Strong experience providing support in a Windows environment
- Basic understanding of computer hardware, software, networks, and operating systems
- Excellent analytical and problem-solving skills
- Proficiency in English and other languages such as Cantonese and Mandarin
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