IT Desktop Support Freelance

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China BRILLIANT COMPUTERS CITADEL AND INFORMATION TECHNOLOGY Full time

We are seeking a skilled and self-motivated Freelance Desktop Support Engineer to provide IT support to businesses and individuals on an as-needed basis. The ideal candidate will have strong technical expertise in troubleshooting hardware, software, and network issues, ensuring optimal system performance and user satisfaction. This role requires excellent problem-solving skills, a customer-focused approach, and the ability to work independently.
Key Responsibilities:

  • Provide on-site and remote desktop support for clients, resolving technical issues related to Windows, macOS, and Linux operating systems.
  • Diagnose and troubleshoot hardware, software, and network problems, including desktops, laptops, printers, and peripherals.
  • Install, configure, and update operating systems, software applications, and security patches.
  • Assist with email, VPN, and cloud services configuration and troubleshooting.
  • Set up and maintain user accounts, permissions, and security policies.
  • Provide guidance and training to users on basic IT functions and best practices.
  • Conduct system upgrades, backups, and data recovery when necessary.
  • Ensure compliance with security protocols, antivirus, and endpoint protection solutions.
  • Document troubleshooting steps and provide detailed reports for each support case.
  • Collaborate with IT teams or vendors to escalate and resolve complex technical issues.

Required Skills & Qualifications:

  • Proven experience as a Desktop Support Engineer, IT Support Specialist, or similar role.
  • Strong knowledge of Windows (10, 11, Server), macOS, and Linux environments.
  • Experience troubleshooting Microsoft 365, Google Workspace, Active Directory, and cloud-based solutions.
  • Familiarity with networking concepts (TCP/IP, DNS, DHCP, VPN, Wi-Fi, LAN/WAN troubleshooting).
  • Hands-on experience with hardware repairs, system imaging, and remote desktop tools.
  • Excellent customer service and communication skills.
  • Ability to work independently, prioritize tasks, and manage multiple clients.
  • Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or ITIL are a plus.

Preferred Qualifications:

  • Experience working in a freelance or contract-based IT support role.
  • Familiarity with ticketing systems and remote management tools (e.g., Zendesk, TeamViewer, AnyDesk).
  • Knowledge of cybersecurity best practices and endpoint protection solutions.
  • Ability to troubleshoot VOIP systems, printers, and mobile devices.

Compensation:

  • Payment is project-based or hourly/daily rate pay depending on agreements.
  • Flexible working hours with opportunities for recurring contracts.

Seniority level: Entry level

Employment type: Full-time

Job function: Information Technology

#J-18808-Ljbffr

  • Hong Kong, Central and Western District, Hong Kong SAR China BRILLIANT COMPUTERS CITADEL AND INFORMATION TECHNOLOGY Full time

    Job Overview:BRILLIANT COMPUTERS CITADEL AND INFORMATION TECHNOLOGY is seeking a highly skilled Freelance Desktop Support Engineer to join our team. As a key member of our IT department, you will be responsible for providing exceptional IT support to our clients, ensuring their systems are running smoothly and efficiently.Responsibilities:Provide...


  • Hong Kong, Central and Western District, Hong Kong SAR China BRILLIANT COMPUTERS CITADEL AND INFORMATION TECHNOLOGY Full time

    Job Description:We are seeking a skilled and self-motivated Freelance Desktop Support Engineer to provide IT support to businesses and individuals on an as-needed basis. The ideal candidate will have strong technical expertise in troubleshooting hardware, software, and network issues, ensuring optimal system performance and user satisfaction.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China Stefanini North America and APAC Full time

    Job Description:We are seeking a Desktop Support Engineer to join our team at Stefanini North America and APAC. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.Main Responsibilities:Provide technical support for desktops, laptops, and mobile devicesTroubleshoot hardware and software...


  • Hong Kong, Central and Western District, Hong Kong SAR China Axiom Technologies Full time

    Axiom Technologies is a dynamic company looking for a Desktop Support Expert to join our team. In this role, you will be responsible for supporting desktop computers and laptops, troubleshooting hardware and software issues, and providing excellent customer service.Key responsibilities include maintaining accurate records of incidents and requests in the...


  • Hong Kong, Central and Western District, Hong Kong SAR China Swing Consulting Ltd. Full time

    SW8639 | 16 Apr 2024 Position: Desktop Support Engineer (18-25K) Responsibilities: Provide technical support for internal users on: Desktop Software, MS Windows, O365, Office, Outlook. Support conference room AV equipment or video conference tools. Communicate effectively with end users and other support parties. Handle escalation and complaints under...


  • Hong Kong, Central and Western District, Hong Kong SAR China Swing Consulting Ltd. Full time

    About Our Company">Swing Consulting Ltd. is a leading provider of innovative solutions, dedicated to excellence and customer satisfaction.Job Description">We seek a highly skilled Desktop Support Engineer to join our team, responsible for delivering exceptional technical support services to our internal users.Key Qualifications">At least 1 year of experience...


  • Hong Kong, Central and Western District, Hong Kong SAR China Sanderson-iKas Full time

    Job DescriptionWe are seeking a dedicated Trade Floor Technical Support Specialist to join our client's dynamic IT team. In this role, you will be responsible for providing technical support to trade floor operations, ensuring that hardware, software, and network-related issues are addressed promptly and effectively.Key Responsibilities:Technical Support:...


  • Hong Kong, Central and Western District, Hong Kong SAR China VHR Connect Full time

    At VHR Connect, we are committed to providing end-to-end recruitment solutions that meet the needs of our clients. As a Freelance Corporate Trainer, you will play a crucial role in helping us achieve this goal.Your responsibilities will include designing and delivering training programs, preparing educational materials, and managing training records. You...


  • Hong Kong, Central and Western District, Hong Kong SAR China FleishmanHillard Full time

    Freelancer Account Manager The Opportunity: The Hong Kong office of FleishmanHillard is looking for an energetic, self-starting freelance Account Manager, with a background in corporate communications or/and financial services to join our team. This position provides a fantastic opportunity for a passionate PR practitioner to join an energetic team for...


  • Hong Kong, Central and Western District, Hong Kong SAR China TransPerfect Full time

    We are currently seeking a skilled freelance English-Sinhalese interpreter to support our team with an onsite assignment in the legal sector. This project involves providing interpreting services for legal visits and court hearings, which require strong communication skills and attention to detail.Dates and times for these assignments may vary, but typically...


  • Hong Kong, Central and Western District, Hong Kong SAR China FleishmanHillard Full time

    About the OpportunityThe Hong Kong office of FleishmanHillard is seeking an energetic, self-starting freelance Account Manager with a background in corporate communications or financial services to join our team.This position provides a fantastic opportunity for a passionate PR practitioner to join an energetic team for well-known brands and clients in the...


  • Hong Kong, Central and Western District, Hong Kong SAR China OneForma Full time

    We are looking for a native level proficiency in Hongkong Chinese as AI Local Freelance Recruiter to support OneForma's Recruitment team efforts. You will focus on attracting and selecting contingent workers to participate in Centific's AI enablement projects, with a focus on language-related positions and multilingual profiles in your locale. Your Role...

  • IT Support Engineer

    16 hours ago


    Hong Kong, Central and Western District, Hong Kong SAR China Bank of Singapore, Asia's Global Private Bank Full time

    Get AI-powered advice on this job and more exclusive features. Bank of Singapore opens doors to new opportunities. At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on...


  • Hong Kong, Central and Western District, Hong Kong SAR China IT Consultancy Full time

    ResponsibilitiesL2 Production Support – Equity & Derivatives Platform applicationsWork from customer location in HKGShift work and support on weekends/local holidays if neededRequirementsProd Support (L2), DevOps experience (if any)Banking & Finance backgroundUNIX commands and shell scriptingBenefitsFull-time employmentCompetitive salary and benefits...


  • Hong Kong, Central and Western District, Hong Kong SAR China IT Consultancy Full time

    About the RoleWe are seeking an experienced Production Support Engineer with a background in Banking & Finance to join our team. As an APAC Technical Support specialist, you will be responsible for troubleshooting and resolving technical issues on our Geneos & ControlM systems.


  • Hong Kong, Central and Western District, Hong Kong SAR China Projob21 Ltd. Full time

    **Company Overview**At Projob21 Ltd., we are committed to delivering exceptional service and support to our clients. As a key player in the industry, we require a dedicated and experienced professional to join our team as an IT Infrastructure Support Manager.**Key Responsibilities**Regional headcount to provide 1st/2nd level IT support to the North Asia...


  • Hong Kong, Central and Western District, Hong Kong SAR China IT Consultancy Full time

    APAC Recruitment Specialist @ BULL IT SERVICES Desired Competencies (Technical/Behavioral Competency) Must-Have: Prod Support (L2), DevOps experience (if any) Banking & Finance background UNIX commands and shell scripting Hands on (including tool configuration) - Geneos & ControlM Basic Database knowledge (Sybase, Oracle) Basic knowledge in GCP, Openshift ...


  • Hong Kong, Central and Western District, Hong Kong SAR China Axiom Technologies Full time

    Responsible for resolving incidents and requests that have been escalated from Level 1.Troubleshoot, repair, and maintain software applications & infrastructure.Escalation from the Helpdesk for application support including in-house, 3rd party applications and market data applications.Provide support for operating system drivers, software and...


  • Hong Kong, Central and Western District, Hong Kong SAR China systemsGo Full time

    We are seeking a Technical Support Specialist to join our team in Tokyo.About the RoleThis mid-senior level position requires a strong technical foundation, excellent communication skills, and a passion for staying up-to-date with industry trends.Key ResponsibilitiesDeliver technical support: Provide timely and effective assistance to end-users, ensuring...

  • AI Freelance Recruiter

    13 hours ago


    Hong Kong, Central and Western District, Hong Kong SAR China OneForma Full time

    We are seeking a highly skilled Ai Freelance Recruiter to support our Recruitment team's efforts. This role requires attracting and selecting contingent workers with native-level proficiency in the local language to participate in Centific's AI enablement projects.About the RoleYou will focus on attracting candidates from your locale who possess the...