Desktop Support Engineer
6 days ago
SW8639 | 16 Apr 2024
Position: Desktop Support Engineer (18-25K)
Responsibilities:- Provide technical support for internal users on: Desktop Software, MS Windows, O365, Office, Outlook.
- Support conference room AV equipment or video conference tools.
- Communicate effectively with end users and other support parties.
- Handle escalation and complaints under general End User Support cases.
- Work independently.
- Provide installation, maintenance, move, and change of deskside services to end users.
- Troubleshoot IT-related issues and report to line manager or supervisor.
- At least 1 year of experience in end user support.
- Strong communication and interpersonal skills to effectively collaborate with cross-functional teams.
- Fluency in Chinese, English, and Mandarin (spoken and written) is essential.
- Salary: 18-25K depending on experience.
- 10-20 Days Annual Leave.
- 5-day Work Week.
- Medical Plan.
- Friendly and Energetic Working Environment.
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