Virtualization Engineer Lead for Enterprise Desktop Solutions
2 weeks ago
Company Overview: Hong Kong Exchanges and Clearing Limited is a purpose-driven company committed to connecting, promoting, and progressing its markets and the communities they support.
About the Role:
We are seeking a Senior Workplace Virtualization Engineer to join our Infrastructure & Operations organization. As a key member of our team, you will be responsible for designing and implementing enterprise-level remote access, virtual desktop infrastructure (VDI), and application virtualization services to meet business needs.
Key Responsibilities:
- Design and implement Remote Access, VDI, and Application Virtualization services
- Manage and optimize existing virtualization environments to ensure system stability and compliance with organizational policies and standards
- Implement golden image and application profiling solutions to streamline OS build and patch efficiencies
- Integrate endpoint management solutions in Session Hosted and Dedicated Hosted environments
- Proactive monitor system performance and user experience using custom dashboards and analytics tools
- Analyze performance trends and drive proactive improvement actions
- Automate infrastructure maintenance tasks including backup, recovery, disaster recovery, and business continuity tests
- Provide guidance, training, and feedback to Level 1 and 2 support teams
- Manage vendors to ensure high-quality delivery and implementation
Requirements:
- Minimum 8 years of experience in VDI service operations and solution engineering
- Proficiency in desktop and application virtualization solutions, including Citrix XenDesktop/XenApp/NetScaler ADM and WAF, Sangfor aDesk, Omnissa Horizon, etc.
- Strong knowledge of IT infrastructure components, including servers, networks, databases, storage systems, and virtualization technologies
- Experience in evaluating commercial solutions and large-scale migration among Citrix, Omnissa Horizon, Azure Virtual Desktop, and other DaaS platforms
- Experience in IT Service Management/IT Operations Manager process with ServiceNow is an added advantage
- Strong customer-centric and result-oriented mindset
- Independent, self-motivated, a team player, and willing to challenge status quo
- Ability to communicate and influence different levels of stakeholders and build consensus effectively
- Candidate with less experience may be considered as Workplace Virtualization Engineer
Benefits and Opportunities:
HKEX is an Equal Opportunity Employer, committed to supporting diverse perspectives, abilities, culture, and experiences within our workplace. We offer a dynamic work environment, opportunities for growth and development, and a chance to make a meaningful impact in the financial industry.
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