Desktop Support Technician
4 days ago
Why Join Us?
E.C Technology Ltd. offers a dynamic and challenging work environment, with opportunities for career growth and professional development. As a member of our team, you will have the chance to work on a variety of exciting projects, develop your skills and expertise, and contribute to the success of our company.
About the Role:
This role involves providing technical support and troubleshooting as Level 1 support for Hong Kong customers. The ideal candidate will have experience in implementing projects, performing testing, installing and configuring equipment, containing and executing changes, preparing documentation, and providing maintenance support for customers' infrastructure and systems.
What We Are Looking For:
- A strong understanding of network, Microsoft technologies, and cloud server environments.
- Excellent communication and interpersonal skills.
- A proactive problem solver with a customer-focused mindset.
- Ability to work well under pressure and meet deadlines.
- Good command of spoken and written English and Chinese.
- Willingness to work shifts, including public holidays.
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