IT Infrastructure Technician

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Axiom Technologies Full time

Join Axiom Technologies' growing team as an IT Infrastructure Technician. In this role, you will be responsible for maintaining software applications & infrastructure and troubleshooting hardware issues.

You will work closely with cross-functional teams to identify and resolve complex technical issues.

Key responsibilities include creating and maintaining support documentation, interacting with other support groups (local and global) within the firm across multiple platforms, and recording and managing all incidents and requests in ticket-tracking system.

This position requires excellent problem-solving skills and attention to detail.

You will have opportunities to grow your skillset through regular training and development programs.

Frequent travel may be required for this role, but most days will be spent in the office working collaboratively with the IT team.

You must possess strong analytical skills and ability to think critically.



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