IT Infrastructure Maintenance Technician
3 days ago
Responsibilities:
- Escalate incidents from Level 1 support and troubleshoot complex technical issues.
- Maintain software applications and infrastructure, ensuring optimal performance and reliability.
- Interact with other support groups within the company, facilitating cross-functional collaboration and information sharing.
Qualifications:
- Proven technical expertise, with experience in software application and infrastructure maintenance.
- Strong analytical and problem-solving skills, with the ability to think critically and independently.
- Effective communication and teamwork skills, with the ability to work collaboratively with diverse stakeholders.
Seniority level
Mid-Senior level
Employment typeFull-time
Job functionCustomer Service
IndustriesIT Services and IT Consulting
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