Digital Onboarding Product Manager

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Citi Full time
About the Role

Citi is seeking a highly skilled Digital Onboarding Product Manager to join our team in Hong Kong. As a key member of our Platforms and Data Services team, you will be responsible for commercializing digital onboarding capabilities and driving client satisfaction across our TTS business lines.

Key Responsibilities
  • Lead the launch and commercialization of strategic product roadmaps for digital client onboarding capabilities.
  • Execute cluster strategies and initiatives for innovative product commercialization and deployment in Hong Kong.
  • Collaborate with cross-functional teams to design and deliver exceptional client experiences.
  • Develop and maintain in-depth knowledge of market trends, competitor intelligence, and client needs.
  • Partner with stakeholders to drive business growth, improve client satisfaction, and reduce cycle times.
Requirements
  • Minimum 7-10 years of experience in transaction banking, FinTech, or a related field.
  • Proven track record of driving business innovations and leveraging data analytics to drive results.
  • Strong product management and commercialization skills, with a focus on client centricity.
  • Excellent communication and collaboration skills, with the ability to work effectively in a fast-paced global environment.
  • Fluency in English and Chinese, with Mandarin preferred.
About Citi

Citi is a leading global bank with a rich history of innovation and customer service. We offer a dynamic and inclusive work environment, with opportunities for professional growth and development.


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