Digital Transformation Project Manager

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Oliver James Associates Full time
Project Manager - Digital Transformation

Oliver James Associates is seeking a highly skilled Project Manager to join our team in Hong Kong. As a key member of our Digital team, you will be responsible for leading and facilitating discussions to ensure business/functional requirements effectively address business needs.

Key Responsibilities:

  • Study and analyze consultant end-to-end sales, onboarding, and service processes across multiple channels
  • Lead and facilitate discussions to ensure business/functional requirements effectively address business needs
  • Document functional requirements and user stories for system implementation and operation
  • Ensure and maintain high quality standards throughout the process
  • Provide comprehensive support to multiple distribution channels for all digital assets
  • Work closely with internal stakeholders, I.T., external vendors, and partners to implement necessary system enhancements to cope with ongoing business needs

Requirements:

  • Extensive knowledge of sales and onboarding journeys, as well as life operations
  • Proven ability to digitize end-to-end sales and service processes
  • Strong understanding of various software development methodologies such as Scrum, Agile, and Waterfall
  • Knowledge of business processes and change management practices
  • Fluency in English and Chinese, both written and spoken


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