Digital Transformation Project Manager
1 month ago
Oliver James Associates is seeking a highly skilled Project Manager to join our team in Hong Kong. As a key member of our Digital team, you will be responsible for leading and facilitating discussions to ensure business/functional requirements effectively address business needs.
Key Responsibilities:
- Study and analyze consultant end-to-end sales, onboarding, and service processes across multiple channels
- Lead and facilitate discussions to ensure business/functional requirements effectively address business needs
- Document functional requirements and user stories for system implementation and operation
- Ensure and maintain high quality standards throughout the process
- Provide comprehensive support to multiple distribution channels for all digital assets
- Work closely with internal stakeholders, I.T., external vendors, and partners to implement necessary system enhancements to cope with ongoing business needs
Requirements:
- Extensive knowledge of sales and onboarding journeys, as well as life operations
- Proven ability to digitize end-to-end sales and service processes
- Strong understanding of various software development methodologies such as Scrum, Agile, and Waterfall
- Knowledge of business processes and change management practices
- Fluency in English and Chinese, both written and spoken
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