Global Client Services Representative

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Brown Brothers Harriman Full time

At Brown Brothers Harriman, we value diverse backgrounds and experiences.

What You Can Expect:

We offer a collaborative environment that enables you to step outside your role and add value wherever you can. You will have direct access to clients, information, and experts across all business areas around the world. Our unique culture emphasizes teamwork, integrity, and excellence, and these values drive our success.

Our Global Client Services Department is looking for a skilled professional to serve as a primary contact for our global and regional clients. The ideal candidate will possess strong knowledge of global securities markets and/or fund accounting experience and be able to coordinate with various BBH global offices and departments to facilitate prompt inquiry support and issues resolution.

Responsibilities:

  • Provide quality and meaningful support to clients.
  • Respond to client inquiries in a timely and professional manner.
  • Take ownership of client requests and deliverables, collaborating with internal departments to facilitate issues resolution.
  • Assist clients with new market opening, account maintenance, and system access set up functions.
  • Develop knowledge and understanding of clients' business needs and identify opportunities to enhance overall client experience and service quality.

Requirements:

  • BS/BA degree in business, finance, or accounting.
  • Minimum 3 years of fund accounting and/or global custody operational experience or client servicing experience.
  • Attention to detail, ability to multitask, and operate under pressure.
  • Strong communication and interpersonal skills.
  • Excellent problem-solving skills.
  • Collaborative team player.
  • Proficient in English, Cantonese, and Mandarin.


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