Customer Service Representative APAC
3 weeks ago
Job Summary
We are seeking a highly skilled Customer Service Representative APAC to join our team at Carrier. The successful candidate will be responsible for providing exceptional customer service and support to our clients in the Asia Pacific region.
Key Responsibilities
- Communicate effectively with customers to resolve their queries and concerns.
- Analyze information to identify solutions to customer problems.
- Work collaboratively with internal teams to ensure seamless customer service.
- Provide quality-focused support to customers, with attention to detail and a commitment to excellence.
- Stay up-to-date with industry trends and developments to provide expert advice to customers.
Requirements
- Excellent written and verbal communication skills.
- Strong problem-solving and analytical skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Intermediate or better skill level with MS Word, Excel, and Outlook.
- Experience in a customer service role, preferably in a security or technology industry.
About Carrier
Carrier is a global leader in advanced security systems and access control solutions. We are committed to delivering superior security solutions to our customers and are dedicated to excellence and innovation.
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