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Customer Service Representative

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full time

Job Title: Customer Service Representative

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Contact Center, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Handle customer inquiries and concerns via phone, email, and chat
  • Resolve customer issues in a timely and professional manner
  • Collaborate with internal teams to ensure seamless customer experience
  • Meet or exceed customer satisfaction targets
  • Stay up-to-date with product knowledge and company policies

What We Offer:

At Manulife, we offer a competitive salary and benefits package, as well as opportunities for career growth and development. We are committed to creating a diverse and inclusive work environment that values and respects our employees.

About Manulife:

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We operate in 13 countries and have a presence in over 25 countries.

Equal Opportunity Employer:

Manulife is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.