Client Service Representative
1 month ago
As a Security Protocol Specialist at Interactive Brokers, you will play a vital role in ensuring the security and integrity of our clients' accounts. Your primary responsibility will be to handle client inquiries related to IBKR's security system via phone, tickets, and chat.
This is an excellent opportunity for those who are passionate about delivering exceptional client service and have experience working with Windows and/or macOS and basic office applications. Additionally, you should be proficient in Android/iOS smartphone operating systems and fluent in Cantonese and English (knowledge of Mandarin is a plus).
The ideal candidate will have previous experience in a client service role, demonstrating strong problem-solving skills and the ability to work independently. You will also be responsible for assisting clients in configuring and using IBKR's two-factor authentication smartphone app, as well as identifying and escalating issues related to secure login.
In this dynamic and fast-paced environment, you will have the opportunity to gain exposure to global financial products, markets, and clientele. Our company offers a competitive salary, annual performance-based bonus, and stock grant, as well as excellent health and welfare benefits, including medical, dental, specialist, and in-patient care. We also offer a comprehensive package of annual leave, daily lunch, and modern offices with multi-monitor setups.
We strive to maintain a great work-life balance and offer opportunities for career progression and job scope expansion in a global company with a growing local presence. If you are a motivated and detail-oriented individual with a passion for security and client service, we encourage you to apply for this exciting opportunity.
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Hong Kong, Central and Western District, Hong Kong SAR China Interactive Brokers Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our Application Support Group. As a key member of our team, you will be responsible for providing exceptional client service to our sophisticated retail and institutional clients.The successful candidate will have a strong understanding of brokerage regulations and rules that...
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Client Service Representative
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Sun Life Full timeAt Sun Life, our Life & Health Operations Teams are dedicated to delivering exceptional service and value to our clients.We are seeking a talented Client Service Representative to join our Call Centre team in Hong Kong.As a key member of our team, you will handle and resolve clients' enquiries and requests via inbound calls or face-to-face, delivering...
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Customer Service Representative
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Citi Full timeJob Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Citi. As a key member of our contact center, you will be responsible for delivering exceptional customer service and support to our clients across various segments. Key Responsibilities:- Handle incoming calls and chats, providing accurate...
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Global Client Services Representative
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Brown Brothers Harriman Full timeAt Brown Brothers Harriman, we value diverse backgrounds and experiences.What You Can Expect:We offer a collaborative environment that enables you to step outside your role and add value wherever you can. You will have direct access to clients, information, and experts across all business areas around the world. Our unique culture emphasizes teamwork,...
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Customer Service Representative
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China AXA Group Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at AXA Hong Kong and Macau. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring timely and quality responses to their enquiries.Key ResponsibilitiesProvide enquiry support to...
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Financial Services Representative
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full timeAbout Dah Sing GroupDah Sing Group is a leading financial services organization in Hong Kong, offering a diverse range of services through its extensive network.We pride ourselves on a culture of care, teamwork, and progressiveness. We value individuality and recognize the capacity for growth in every team member. Our mission is to create an environment...
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Customer Service Representative
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China The Cigna Group Full timeAbout The Role:The Cigna Group is seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Liaise with internal teams and external parties to fulfill customer requestsProvide administrative...
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Customer Service Representative
12 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full timeJob Title: Customer Service Representative - Banking IndustryLocation: Hong KongAbout Dah Sing Financial Group:Dah Sing Financial Group is a leading financial services provider in Hong Kong, offering a wide range of banking and insurance products to its customers.Job Summary:We are seeking an experienced CUSTOMER SERVICE REPRESENTATIVE to join our team in...
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Global Luxury Retail Services Representative
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Projob21 Ltd. Full timeAbout Projob21 Ltd.We are seeking a highly skilled Global Luxury Retail Services Representative to join our e-commerce and client services team in Shanghai.Job Responsibilities:Deliver exceptional customer service to VIP clients in the Greater Bay Area marketsProvide timely and quality services to all incoming enquiriesResolve complaint cases tactfully to...
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Customer Service Representative
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full timeAbout Dah Sing Financial GroupWe are seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer service, handling customer enquiries, and providing after-sales support.Main Responsibilities:Deliver consistent quality services and handle customer...
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Customer Service Representative
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China JLL Full timeWe are seeking a highly skilled Customer Service Representative to join our team at JLL.About the Role:This role is responsible for providing exceptional customer service and support to our clients and internal teams.Key Responsibilities:Answer and direct incoming calls in a polite and efficient mannerGreet and welcome visitors and clients in a warm and...
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Customer Service Representative
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Cathay Pacific Airways Limited. This role plays a crucial part in building strong relationships with our customers, addressing their feedback in a professional and positive manner, and restoring their confidence in our products and services.
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Customer Service Representative
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full timeAbout the Role: AIA International Limited is seeking a highly motivated and customer-focused Customer Service Representative to join our team in providing exceptional service to our clients. This role involves delivering high-quality customer service and administration services to our group insurance portfolio, ensuring timely and accurate processing of...
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Senior Logistics Service Representative
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full timeAt Classy Wheeler Limited, our esteemed clients appreciate the value of exceptional service. We are looking for a highly skilled and experienced professional to fill the role of Senior Logistics Service Representative.About UsWe are the leading prestige art handler and fine arts storage provider in Asia, with a strong presence globally. Our team of experts...
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Financial Services Representative
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full timeJob SummaryWe are seeking a highly motivated and customer-focused Financial Services Representative to join our team at DBS Bank (Hong Kong) Limited. In this role, you will be responsible for handling phone-in applications and enquiries of unsecured loans, credit card loans & banking related products and services.About the RoleAs a Financial Services...
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Customer Service Representative
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China The Hong Kong Federation of Youth Groups Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, handling inquiries, and resolving issues in a timely and professional manner.About The JobThis is a full-time position...
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Key Account Customer Service Representative
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full timeJob OverviewWe are seeking a highly skilled and customer-focused Key Account Customer Service Representative to join our team at Prudential plc. As a Key Account Customer Service Representative, you will play a critical role in providing exceptional service to our customers, ensuring their needs are met and exceeded.
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Customer Service Representative
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Cathay Pacific Airways Limited. In this role, you will be the primary point of contact for customers, providing exceptional support and resolving issues in a timely and professional manner.About the RoleThis is an excellent opportunity for individuals who possess strong...
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Customer Service Representative
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full timeAt Prudential, we believe in creating a culture where diversity is celebrated and inclusion assured. Our purpose is to be partners for every life and protectors for every future. As a Customer Service Representative, you will play a vital role in helping us achieve this goal.The role will involve delivering a high standard of service to our customers and...
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Customer Service Representative
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeJob OverviewWe are seeking a highly motivated Customer Service Representative to join our team in Hong Kong. As a key member of our wealth management and retail banking division, you will be responsible for providing exceptional customer service and support to our clients.