Customer Service Representative
4 weeks ago
Job Summary
We are seeking a highly skilled Customer Service Representative to join our team at HKT. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients via telephone and email.
Key Responsibilities:
- Handle customer inquiries and resolve issues in a timely and professional manner
- Provide information about HKT's services and facilities
- Work collaboratively with colleagues to achieve team goals
- Perform shift duties, including weekends and public holidays
Requirements:
- Form 5 graduate or above
- Excellent communication and interpersonal skills
- Good command of Cantonese, English, and Mandarin
- Fresh graduates welcome to apply
Working Location: Sheung Wan
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