Customer Service Representative
3 weeks ago
Role Overview
Cathay Pacific Airways Limited is seeking a skilled Customer Service Representative to join our team at Hong Kong International Airport. As a key member of our airport services delivery department, you will be responsible for providing exceptional customer experiences to our passengers.
Key Responsibilities
- Represent the Cathay Pacific brand and deliver a seamless airport experience to our passengers.
- Provide efficient and courteous assistance at various locations, including check-in counters, departure and arrival areas.
- Prepare flight-related documentations to ensure safe and on-time operations.
Requirements
- Right to work in Hong Kong.
- Minimum age of 18.
- Good command of spoken English. Proficiency in Cantonese and Putonghua is an advantage.
- Flexibility to work on shift schedules, including overnight, weekend, and public holidays.
Benefits
- World-class training and structured career progression path.
- A safe and collaborative working environment that embraces a diverse and inclusive culture.
- Special allowance for overnight and public holiday shifts.
- Extensive medical coverage and insurance scheme for you and your dependents.
- Flexible retirement scheme.
- Discounted travel across many airlines for you and your family.
Personal Data Policy
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.
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