IT Support Professional for Executive Operations

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Pinpoint Asia Full time

At Pinpoint Asia, we are seeking a highly skilled IT Support Professional to join our team as part of our Financial Support Executive role. This exciting opportunity will enable you to work with senior executives, providing top-tier IT support and ensuring seamless technical operations.

About the Role

This Senior Technical Services Specialist will be responsible for configuring and maintaining workstations, mobile devices, and meeting room technology. They will also anticipate and resolve IT problems to ensure uninterrupted service for users.

  • Configure and maintain workstations, mobile devices, and meeting room technology.
  • Anticipate and resolve IT problems to ensure uninterrupted service for users.
  • Support audio-visual and conferencing systems for high-profile events.
  • Protect sensitive data with confidentiality and professionalism.

The ideal candidate will have a degree or diploma in IT or a similar field and at least 3 years of experience in IT support, including 1 year of aiding executives. They should also be skilled in ServiceNow and other ITSM tools.

Key Responsibilities
  • Provide expert-level technical support to senior executives.
  • Maintain and configure hardware, software, and network infrastructure.
  • Develop and implement proactive problem-solving strategies.
  • Educate users on IT tools and security best practices.
Requirements
  • Degree or diploma in IT or a similar field.
  • At least 3 years of experience in IT support, including 1 year of aiding executives.
  • Skilled in ServiceNow and other ITSM tools.
  • Expertise in hardware, software, mobile devices, and networks.
Benefits

We offer a dynamic work environment and opportunities for career growth. If you are a motivated and detail-oriented professional looking for a new challenge, please submit your application.



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