Executive Support Specialist

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Eleven International | Strategic Tech PR Agency for USA, UK, China, SEA Markets Full time

Elevate your career with Eleven International, a multi-award-winning cross-border marketing and communications agency serving global Consumer Tech, B2B, and Web 3.0 brands.

We collaborate closely with our clients as trusted partners, driving industry-defining impact and innovation in the consumer technology sector.

Our portfolio includes emerging forward-thinking tech companies backed by leading venture capital firms.

In this dynamic role, you will support the CEO and executive team, overseeing key administrative tasks and driving process improvements across the agency.

Responsibilities
  • Manage the CEO's schedule, travel, and correspondence while maintaining confidentiality.
  • Establish and maintain effective communication channels with internal and external stakeholders.
  • Develop and distribute reports, presentations, and meeting materials as required.
  • Track and coordinate project deliverables and deadlines.

Key Areas of Focus:

Operational Excellence
  • Streamline internal processes to optimize agency efficiency.
  • Support company-wide initiatives and ensure alignment with business objectives.
  • Design and implement refined administrative procedures, encompassing vendor management and office administration.
Human Resources Management
  • Collaborate with HR on recruitment, onboarding, and employee data management.
  • Contribute to performance reviews, training, and employee engagement initiatives.
  • Maintain compliance with HR policies and labor laws.
  • Interface with finance teams to manage payroll inputs and benefits.

Requirements & Qualifications:

  • Minimum 3-4 years of experience in an HR or administrative capacity, preferably in a PR, comms, or creative agency.
  • Exceptional organizational skills, enabling efficient multitasking and prioritization.
  • Bilingual proficiency in English and Mandarin Chinese, with excellent written and verbal communication skills.
  • Proficient in Microsoft Office Suite and other productivity tools (Google Workspace, project management software).
  • Knowledge of HR processes, employment regulations, and best practices.
  • Confidentiality and discretion when handling sensitive information.
  • A proactive, solution-focused mindset with meticulous attention to detail.


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