Entry-Level Insurance Customer Service Position

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Bowtie Life Insurance Company Full time

About Us

Bowtie Life Insurance Company is dedicated to revolutionizing the insurance industry and providing world-class support to our customers.

We strive to build a collaborative and innovative team culture that values teamwork, flexibility, and open-mindedness.

We offer excellent learning opportunities and Professional Development Sponsorship to help our employees grow professionally and personally.

Job Summary

This role is responsible for handling and resolving customer queries through digital channels, providing daily support to the supervisor, and participating in ad hoc projects.

You will work closely with our experienced CS team to receive in-depth training and close mentorship support.

Requirements

To be successful in this role, you will need:

  • At least 1.5 years of experience in a customer service role.
  • HKCEE/DSE or above.
  • Good command of Cantonese, English, and Mandarin languages.
  • Pleasant, mature, independent, and able to work under pressure.
Benefits

We offer a range of benefits, including:

  • In-depth training and 1:1 coaching.
  • Collaborative team culture.
  • Work-from-home arrangement.
  • Competitive package.
  • Medical/dental coverage and wellness programs.
  • Weekly sharing sessions and regular social gatherings.
  • Excellent learning opportunities with Professional Development Sponsorship.


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