Head of Risk and Customer Experience

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full time

In this key role, you will be responsible for shaping and directing the strategy, vision, and plan for market leading underwriting and claims enhancement.

About FWD Group

FWD Group is a dynamic and evolving business environment that requires innovative leaders to transform business and people to deliver results.

You will have a broad and comprehensive knowledge of financial services, insurance operation, products, and customer experience.

  • Demonstrate how a solution can solve customer and business problems and create sustainable value.
  • Collaborate with high-performing functional teams from multiple domain expertise.
  • Develop meaningful objectives linked to strategic direction and development needs.

This is an excellent opportunity to join a leading insurance company and make a significant impact on our business.



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