Head of Risk and Customer Experience

Job SummaryBank of China (Hong Kong) Limited seeks a skilled Customer Service Specialist to join its team. The successful candidate will be responsible for providing exceptional customer experiences, promoting automated banking services, and enhancing business sales productivity.About the RoleThe Customer Service Specialist will report to the Department Head...

We are seeking a seasoned Risk Management and Governance professional to lead our efforts in maintaining a robust risk framework. As the Head of Risk Management and Governance, you will be responsible for establishing a sound and robust Traded Risk framework for GCNA businesses.Your primary responsibilities will include:Establishing effective reporting and...

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good...

Head of Customer Operations page is loaded Head of Customer Operations Apply locations Hong Kong - Taikoo Shing (Group Office) time type Full time posted on Posted 2 Days Ago time left to apply End Date: June 30, 2025 (30+ days left to apply) job requisition id R-0022332 About FWD Group FWD Group is a pan-Asian life and health insurance business with more...

About UsHKMC Annuity Limited is a leading insurance company committed to providing secure and reliable financial services to our customers.We are seeking a Head of Cybersecurity Risk Management to join our team and help us stay ahead of emerging cyber threats.About the Role:Lead the development and implementation of cybersecurity risk management...

My client is a stable and reputable Foreign Corporate Bank branch in Hong Kong, currently looking for a new Team Head to lead the market and liquidity risk sub-team.  Responsibilities:Develop and implement robust market and liquidity risk management strategies in line with regulatory requirements and best practices, covering both market and trading book...

About Dah Sing GroupThe Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent, but...

Company Introduction: We're home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day. HKEX is a purpose-driven company. Our commitment to the long-term development...

Director & Head, Insurance Product, Banca, WSAlign with Global, Regional and local WS / Banca to develop and implement a country-wide life insurance product strategy for profitable growth; covering life and general insurance products and services that the bank wishes to pursue. This entails the integration of insurance products and services across all...

About the TeamFWD Insurance is committed to creating a culture of continuous learning and improvement. Our team is passionate about delivering innovative solutions that enhance customer experience and operational efficiency. As Head of Operations Management, you will have the opportunity to work with a talented group of professionals who share your...

Job Description:We are seeking a highly experienced banking professional to fill the role of Senior Team Head - Non-Bank Finance.The ideal candidate will have a proven track record of success in managing teams and developing strategies to drive business growth.About This Role:This is an exciting opportunity for a seasoned banking professional to join our...

Overview:With over 40 years of experience, Howden Private Wealth is proud to be a trusted wealth planning partner to top-tier private banks, family offices, law, and tax advisory firms.Key Responsibilities:Lead the Client Services team to deliver exceptional post-sales experiences.Drive process improvements to increase efficiency and productivity.Develop and...

Job Description: At DBS Bank (Hong Kong) Limited, we are committed to delivering strong financial performance while effectively managing risk. As a key member of our Risk Management Group, you will play a vital role in assessing and approving credit applications for customers within delegated lending authority. Responsibilities:To review, assess and...

**Company Overview:**The Bank of China is a leading financial institution with a strong commitment to excellence and customer satisfaction. We are dedicated to providing our customers with top-notch services and support.**Job Description:**We are seeking a highly skilled Senior Customer Due Diligence Manager to join our team at the Bank of China. As a key...

Job DescriptionWe are seeking a highly experienced professional to lead our Regional Head of Capital Markets Regulatory Surveillance (SUR/CMS) team in the Asia-Pacific region. The successful candidate will be responsible for defining and implementing a compliance surveillance and control setup on the perimeter under their responsibility and adapting it in...

Press Tab to Move to Skip to Content Link Area of interest: Audit, Accounting & Finance GIA represents the Third Line of Defence and provides independent assurance of the effectiveness of management's control of business activities (the first line) and of the control processes maintained by the Risk Framework Owners and Policy Owners (the second line). GIA...

About UsLinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day.We're also committed to providing transformational opportunities for our...

Press Tab to Move to Skip to Content LinkArea of interest: Audit, Accounting & FinanceGIA represents the Third Line of Defence and provides independent assurance of the effectiveness of management's control of business activities (the first line) and of the control processes maintained by the Risk Framework Owners and Policy Owners (the second line). GIA...

Company OverviewHang Seng Bank Limited is a leading financial institution in Hong Kong, committed to service excellence and customer satisfaction. Our mission is to provide innovative banking solutions and exceptional customer experiences.About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Digital and Branch...

Oliver James is seeking a Customer Experience Strategist to lead innovative customer experience initiatives that drive business transformation.Key ResponsibilitiesDevelop and implement end-to-end customer experience strategies aligned with broader business goals.Conduct user research to gather valuable insights influencing design decisions and...