Customer Experience Transformation Leader
5 days ago
FWD Insurance aims to transform its customer experience through innovative operations management. We are seeking a transformational leader to drive this change, leveraging their expertise in underwriting and claims management to create a seamless customer journey.
The ideal candidate will have a comprehensive understanding of financial services, insurance operations, and customer experiences. They will also possess exceptional communication, articulation, and relationship-building skills.
- Design and implement customer-centric operations management strategies
- Lead cross-functional teams to develop and implement innovative solutions
- Cultivate a culture of continuous improvement and collaboration
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Technology Transformation Leader
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China The Career IT Consultant Full timeThe Career IT Consultant is seeking a seasoned Technology Transformation Leader to spearhead the company's digital transformation journey. This executive will be responsible for developing and implementing a comprehensive technology strategy that drives business growth, enhances customer experience, and improves operational efficiency.About the Job:This is...
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Digital Transformation Leader
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Henderson Land Development Company Limited Full timeCompany OverviewHenderson Land Development Company Limited is a leading developer in Hong Kong, committed to delivering quality projects that meet the needs of our customers.Job DescriptionWe are seeking an experienced Digital Transformation Leader to spearhead the development and implementation of digital solutions that will streamline our business...
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Digital Transformation Leader
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China ConnectedGroup Full timeAt ConnectedGroup, we are embarking on a transformative journey to modernize our business and IT infrastructure. To achieve this, we need a highly skilled Digital Transformation Leader to lead the way in designing and implementing solutions for the re-platforming of our internal banking-related systems.The successful candidate will have a deep understanding...
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Enterprise Transformation Leader
15 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time**Job Overview**The Mass Transit Railway is seeking a seasoned Enterprise Transformation Leader to lead the delivery of a new Enterprise Resource Planning (ERP) solution. This individual will be responsible for managing the entire project lifecycle, from development to implementation and roll-out.ResponsibilitiesDevelop and execute a comprehensive ERP...
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Senior Business Transformation Leader
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Capco Full timeTransforming Businesses through Innovation and LeadershipAbout the Role:We are seeking a highly experienced Senior Business Transformation Leader to join our team in Hong Kong. As a business leader, you will drive change and bring innovative ideas and solutions to clients across financial services, including investment banking, wealth, and asset...
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Customer Experience Strategist
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Oliver James Full timeOliver James is seeking a Customer Experience Strategist to lead innovative customer experience initiatives that drive business transformation.Key ResponsibilitiesDevelop and implement end-to-end customer experience strategies aligned with broader business goals.Conduct user research to gather valuable insights influencing design decisions and...
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Digital Transformation Leader
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full timeJob DescriptionThe role of Senior Segment Manager at Bank Of China (Hong Kong) Limited involves driving the digital transformation and commercialization of business opportunities through exploration of Fintech, AI, and digital marketing trends and technology. The successful candidate will be responsible for supporting the development of a commercialization...
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Digital Transformation Leader
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Pizza Hut Hong Kong Full timeJob DescriptionWe are seeking a highly skilled Digital Transformation Leader to join our team at Pizza Hut Hong Kong. As a key member of our IT department, you will play a crucial role in driving business growth through innovative technology solutions.Liaise with business stakeholders and IT units to ensure seamless implementation of business...
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Digital Experience Transformation Lead
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Oliver James Associates Full timeOur client, a reputable entity in the financial industry, is looking to hire an experienced Digital Experience Transformation Lead to join their team and contribute to a transformation project.Main Responsibilities:End-to-end ownership of Customer Experience initiatives supporting key business programs.Participate in research delivery on user groups such as...
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Director of Customer Experience
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full timeJob OverviewThis role plays a critical part in driving the success of FWD Insurance's operations management and strategy team. The successful candidate will be responsible for developing market-leading risk-based management frameworks and next-generation solutions to drive innovation and delivery of large-scale transformations.The ideal candidate will have a...
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Customer Experience Lead
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeCustomer Experience Lead Position DescriptionWe are looking for a highly skilled and experienced Customer Experience Lead to join our team at the West Kowloon Cultural District Authority. In this role, you will be responsible for leading the full cycle of application development and implementation projects from requirement collection to deployment, managing...
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Digital Transformation Leader
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China SAP SE Full timeThe pace of technological change is accelerating rapidly, and businesses must adapt quickly to remain competitive. At SAP SE, we empower organizations to innovate and thrive by providing innovative solutions that simplify processes, drive growth, and foster collaboration.As a Senior IT Consultant with SAP SE, you will be responsible for leading the solution...
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Airport Customer Experience Representative
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCompany OverviewCathay Pacific Airways Limited is a world-class service brand that prides itself on providing exceptional customer experiences. As a leader in the aviation industry, we strive to deliver seamless airport experiences to our passengers.
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Visitor Experience Leader
6 days ago
Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeRole DescriptionWe are looking for an experienced Visitor Experience Leader to join our team at M+. As a key member of our Visitor Services team, you will play a vital role in creating exceptional visitor experiences through your leadership and operational expertise.Main Responsibilities:Lead the team to achieve M+ standards and KPIs while ensuring...
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Digital Transformation Expert
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China SAP SE Full timeCompany OverviewSAP SE is a market leader in enterprise application software, empowering companies of all sizes and industries to innovate through simplification. Our solutions enable customers to operate profitably, adapt continuously, and grow sustainably.We drive software adoption, ensuring customers implement and run what they buy while safeguarding...
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Digital Transformation Leader
4 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Bank of China Full timeJob OverviewBecome a key player in driving digital transformation and commercialization strategies at Bank of China, shaping the future of banking services.
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Senior Business Transformation Leader
7 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Exchanges and Clearing Limited Full timeCompany Overview:Hong Kong Exchanges and Clearing Limited (HKEX) is a leading financial institution that connects, promotes and progresses markets and the communities they support for the prosperity of all. As a purpose-driven company, our commitment to the long-term development of our business and markets is articulated in our purpose.Job Description:We are...
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Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full timeCompany Overview:MTR Corporation is a leading transportation service provider in Hong Kong, dedicated to delivering efficient and reliable services to our customers. As a Senior Systems Manager (Railway Segments Applications), you will play a key role in driving digital transformation initiatives that enhance the effectiveness and efficiency of our rail...
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Senior Transformation Lead
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full time**About Cathay Pacific Airways Limited**Cathay Pacific Airways Limited is a world-renowned airline that operates with a strong commitment to excellence and customer satisfaction. As a leader in the aviation industry, we are dedicated to providing top-notch services to our passengers.We are seeking an experienced Senior Maintenance and Engineering...
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Customer Success Strategist Leader
2 days ago
Hong Kong, Central and Western District, Hong Kong SAR China LinkedIn Full timeJob DescriptionWe're seeking a Customer Success Strategist Leader to join our team at LinkedIn. As a Senior Customer Success Manager, you will partner closely with our sales partners to ensure that our customers get the most out of their investment in our hiring solutions.Responsibilities:Partner with internal teams (sales, insights, etc.) to drive overall...