Airport Customer Experience Representative

Role OverviewCathay Pacific Airways Limited seeks a dedicated individual to provide exceptional customer experiences at our airport locations. As the face of our airline, you will interact with passengers from diverse cultures, making them feel at ease before their flights.

Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The successful candidate will be responsible for providing exceptional customer service at our airport locations, ensuring a smooth and enjoyable experience for our passengers.

Job SummaryWe are seeking a highly motivated and customer-focused individual to join our airport operations team as a Customer Services Officer. In this role, you will be responsible for delivering excellent customer service at various airport locations, ensuring a smooth passenger experience from check-in to boarding.

About the PositionWe are looking for a customer-oriented professional to deliver a seamless airport experience to our passengers. Your responsibilities will include being the brand representative at various airport locations, providing efficient assistance, and preparing flight-related documents.

Job DescriptionWe are seeking a highly skilled and experienced Airport Operations Manager to join our team at the Airport Authority Hong Kong.Responsibilities:Provide first-line response service and fault attendance for Baggage Handling System (BHS), Automated Arrival Baggage Delivery (AABD), Early Bag Storage Systems (EBS), Baggage Security Screening...

About UsAsia Airfreight Terminal Co. Ltd. is a premier air cargo terminal based at Hong Kong International Airport, serving over 60 international leading airlines with a comprehensive range of quality services.Job DescriptionWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Services Officer. The successful...

Key ResponsibilitiesRepresent Cathay Pacific as a brand ambassador, providing excellent customer service at airports and designated pre-flight registration locations.Ensure a smooth check-in-to-boarding process for passengers.Offer courteous assistance at check-in counters, departure and arrival areas, and other designated locations.Prepare flight...

Airport Portfolio Manager (Ref: J-18808-Ljbffr)Our airport is a major gateway to Asia and a key driver of economic growth. We are committed to delivering world-class customer service and creating a positive travel experience for our passengers.Job Description:This role requires a highly organized and detail-focused individual who can maintain accurate...

Job DescriptionThis is a key role in the Airport Authority Hong Kong, responsible for ensuring the smooth operation of the baggage handling system.ResponsibilitiesProvide first-line response service and fault attendance for Baggage Handling System (BHS), Automated Arrival Baggage Delivery (AABD), Early Bag Storage Systems (EBS), Baggage Security Screening...

Job OverviewWe are seeking a skilled and experienced professional to join our team as a Lounge Ambassador. As a key representative of Cathay Pacific Airways Limited, you will play a vital role in delivering exceptional customer service and ensuring a memorable experience for our guests.

Job DescriptionCathay Pacific Airways Limited is a world-renowned airline that values service excellence. As the Lounge Ambassador, you will be at the forefront of delivering exceptional customer experiences in our lounges.About the RoleYou will play a crucial role in ensuring that every customer interaction is memorable and enjoyable. This involves...

Company OverviewThe Airport Authority Hong Kong operates one of the world's busiest airports, handling millions of passengers annually. Our IT department plays a crucial role in maintaining the airport's digital infrastructure, ensuring seamless operations and exceptional passenger experience.Job DescriptionWe seek a skilled Assistant Manager (IT) to join...

Key ResponsibilitiesRepresent the Cathay Pacific brand at airports and designated locations, delivering exceptional customer experiences from check-in to boarding.Provide efficient and courteous assistance at various locations, including check-in counters, departure and arrival areas.Support behind-the-scenes operations tasks as needed.Prepare flight-related...

**Key Responsibilities:**Design and implement new digital services and experience initiatives on HKIA's official mobile application, online service booking platform, and other digital channels to enhance passenger experience.Collaborate with internal departments and technology partners to devise use cases and proof of concepts for Generative AI and new-tech...

Job DetailsThe Lounge Ambassador is a key role within our team, responsible for delivering exceptional customer experiences in our lounges. As a Lounge Ambassador, you will be at the forefront of ensuring that every customer interaction is memorable and enjoyable.About the RoleThis is a challenging and rewarding role that requires a high level of...

**Job Overview**The Airport Authority Hong Kong seeks a skilled Operation Officer to join our team. As an Operation Officer, you will be responsible for ensuring the safe and efficient operation of airfield activities.Main Responsibilities:Provide marshalling guidance for aircraft docking, conduct patrol duties, and check on-ramp operators' performance to...

Key ResponsibilitiesRepresent Cathay Pacific as a brand ambassador, providing personalized support to passengers at check-in counters, departure and arrival areas.Work collaboratively with colleagues to ensure efficient airport operations, including flight documentation preparation and safe handling of sensitive information.Provide excellent communication...

Company OverviewCathay Pacific Airways Limited is a world-class service brand that values exceptional customer experiences. We strive to deliver high-quality services while maintaining the highest safety and security standards.Job DescriptionKey ResponsibilitiesCoordinate with airport facilitation and service providers to ensure smooth ground handling...

At Inchcape Greater China, we are seeking a highly skilled Customer Care Representative to join our team. This role is responsible for making outbound calls to service reminders and inviting customers back for regular maintenance.The ideal candidate will have a passion for technology and automotive, with the ability to build trust with customers as a...

Job DescriptionWe are seeking an experienced and skilled Customer Service Representative to join our team at Bank Of China (Hong Kong) Limited. In this role, you will be responsible for handling customer inquiries and requests related to banking products and services.Provide exceptional customer service through inbound and outbound calls, emails, and other...