Airport Experience Strategist

Job DescriptionWe are seeking a highly skilled and experienced Airport Operations Manager to join our team at the Airport Authority Hong Kong.Responsibilities:Provide first-line response service and fault attendance for Baggage Handling System (BHS), Automated Arrival Baggage Delivery (AABD), Early Bag Storage Systems (EBS), Baggage Security Screening...

Job DescriptionThis is a key role in the Airport Authority Hong Kong, responsible for ensuring the smooth operation of the baggage handling system.ResponsibilitiesProvide first-line response service and fault attendance for Baggage Handling System (BHS), Automated Arrival Baggage Delivery (AABD), Early Bag Storage Systems (EBS), Baggage Security Screening...

Role OverviewCathay Pacific Airways Limited seeks a dedicated individual to provide exceptional customer experiences at our airport locations. As the face of our airline, you will interact with passengers from diverse cultures, making them feel at ease before their flights.

Airport Portfolio Manager (Ref: J-18808-Ljbffr)Our airport is a major gateway to Asia and a key driver of economic growth. We are committed to delivering world-class customer service and creating a positive travel experience for our passengers.Job Description:This role requires a highly organized and detail-focused individual who can maintain accurate...

Company OverviewCathay Pacific Airways Limited is a world-class service brand that prides itself on providing exceptional customer experiences. As a leader in the aviation industry, we strive to deliver seamless airport experiences to our passengers.

Company OverviewThe Airport Authority Hong Kong operates one of the world's busiest airports, handling millions of passengers annually. Our IT department plays a crucial role in maintaining the airport's digital infrastructure, ensuring seamless operations and exceptional passenger experience.Job DescriptionWe seek a skilled Assistant Manager (IT) to join...

**Job Overview**The Airport Authority Hong Kong seeks a skilled Operation Officer to join our team. As an Operation Officer, you will be responsible for ensuring the safe and efficient operation of airfield activities.Main Responsibilities:Provide marshalling guidance for aircraft docking, conduct patrol duties, and check on-ramp operators' performance to...

Oliver James is seeking a Customer Experience Strategist to lead innovative customer experience initiatives that drive business transformation.Key ResponsibilitiesDevelop and implement end-to-end customer experience strategies aligned with broader business goals.Conduct user research to gather valuable insights influencing design decisions and...

Job DescriptionWe are seeking a Digital Experience Strategist to lead the development of innovative solutions that enhance customer journeys and experiences.The ideal candidate will stay up-to-date with the latest FinTech trends and developments, and apply this knowledge to create feasible solutions for our customers.Responsibilities include collecting and...

Company OverviewCathay Pacific Airways Limited is a world-class service brand that values exceptional customer experiences. We strive to deliver high-quality services while maintaining the highest safety and security standards.Job DescriptionKey ResponsibilitiesCoordinate with airport facilitation and service providers to ensure smooth ground handling...

Role OverviewCathay Pacific Airways Limited is seeking an experienced professional to fill the role of Hub Operations Lead. As a key member of our team, you will be responsible for ensuring the smooth operation of our Hong Kong International Airport (HKIA) ground handling activities.Main ResponsibilitiesMonitor and control ground handling activities on...

Cathay Pacific Airways Limited is a leading international airline that connects passengers to over 190 destinations worldwide. We are seeking an experienced professional to fill the role of Hub Operations Lead, responsible for ensuring the smooth operation of our Hong Kong International Airport (HKIA) hub.Job DescriptionReports to: Assistant Manager – Hub...

Airport Construction Project ManagerAre you ready to take your project management skills to the next level? Turner & Townsend is seeking an experienced Airport Construction Project Manager to join our team as Assistant Quantity Surveyor/Quantity Surveyor/Senior Quantity Surveyor.We're committed to creating an inclusive environment where each person has the...

Job OverviewThe DBS Bank (Hong Kong) Limited is seeking a skilled Customer Experience Strategist to join our team. This role will involve working closely with key stakeholders to drive continuous enhancements in customer journeys.Key Responsibilities:The successful candidate will be responsible for VOC program design, application, and advisory. This includes...

Company OverviewHang Seng Bank Limited is a leading financial institution in Hong Kong, committed to service excellence and customer satisfaction.Job DescriptionWe are seeking a Senior Customer Experience Strategist to join our team. In this role, you will be responsible for analyzing customer data and feedback to identify areas for improvement and...

Job SummaryWe are seeking a highly motivated and customer-focused individual to join our airport operations team as a Customer Services Officer. In this role, you will be responsible for delivering excellent customer service at various airport locations, ensuring a smooth passenger experience from check-in to boarding.

**Job Overview:**Airport Authority Hong Kong seeks a highly skilled professional to lead the development of innovative digital services and experiences for passengers at our airport.

Job Description - Senior Operation Officer, Intermodal Connectivity (240855) Responsibilities : Coordinate with project owners, contractors and vendors on the studies, planning and implementation of new development projects and enhancement works amid live cross boundary passenger transport services (e.g. SPT new services, new T2, Inbound Car Parks, etc.)...

About This RoleWe are seeking a highly skilled Superintendent to join our team at the Airport Authority Hong Kong.Key ResponsibilitiesOversee the daily operation of the baggage handling system to ensure efficient and safe processing of baggage.Collaborate with maintenance teams to schedule and perform routine maintenance on BHS, AABD, EBS, BSS, RFID and...

About the RoleThis is an exciting opportunity for a Senior Intermodal Connectivity Officer to work on strategic development initiatives that promote efficient cross boundary passenger transport servicesResponsibilitiesConduct market research on passenger portfolio and travel behavior of cross boundary passenger transport servicesIdentify latest trend of...