Client Development Director
6 days ago
About the Role
The Senior Customer Success Manager (CSM) plays a critical role in ensuring our customers achieve a significant return on investment (ROI) from their LinkedIn Hiring Solutions. This involves partnering closely with assigned sales partners to drive business success and retention.
You will develop and execute strategies to drive customer adoption, enhance customer success, and mitigate churn risk. You will work closely with internal teams to ensure effective user and product onboarding and engagement on LinkedIn Hiring products and solutions.
Your key responsibilities will include:
Serving as a Customer Champion and Advocate
Helping Customers realize value from their investment
Partnering on customer retention and expansion
You will also be responsible for building strong relationships with internal stakeholders and clients to drive business success. If you have a passion for customer success and a proven track record of driving business growth, we encourage you to apply for this exciting opportunity.
Why Join Us?
At LinkedIn, we believe that everyone deserves the opportunity to succeed. We are committed to creating a culture that's built on trust, care, inclusion, and fun – where everyone can succeed. We offer a comprehensive benefits package, including:
- Competitive salary and bonus structure
- Comprehensive health insurance
- Retirement savings plan
- Generous paid time off and holidays
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