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Insurance Customer Service Officer
1 month ago
Deliver exceptional customer service and support to ensure customer satisfaction and loyalty.
Develop and maintain a deep understanding of general insurance products and services to effectively promote and sell them to customers.
Collaborate with internal stakeholders to ensure seamless customer service and sales processes.
Establish and maintain strong relationships with customers, internal stakeholders, and external partners to drive business growth and customer satisfaction.
Requirements:Post-secondary education or equivalent experience.
3-5 years of sales and customer service experience, preferably in the general insurance industry.
Relevant insurance licenses (I&II) and strong product knowledge.
Excellent communication and customer service skills.
Proficiency in both written and spoken English and Chinese.
