IT System and Business Support Officer

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China The Hong Kong University of Science and Technology Full time

Job Posting Details

The Health, Safety and Environment Office at The Hong Kong University of Science and Technology is seeking a highly skilled candidate to fill the position of IT System and Business Support Officer. The appointee will play a key role in supporting application development, office e-transformation, and administration support.

Main duties include:

  • Leading the implementation and optimization of IT systems/e-platforms to enhance operational efficiency and user support.
  • Supporting the section head in overseeing new development projects and ensuring their successful completion.
  • Collaborating with departments like ISO and ITSC to offer technical assistance and resolve issues related to departmental e-management platforms.
  • Developing user guides and training materials, and conducting training sessions to enhance user proficiency.
  • Managing SharePoint, departmental website content, and video conferencing systems in coordination with the administration section.
  • Providing internal support to HSEO users for desktop equipment and mobile device procurement, usage, and replacement.
  • Offering expertise in commercially available software applications and developing automation solutions through code writing to enhance record-keeping, traceability, and reliability.

Applicants should have a bachelor's degree in computer science or related discipline(s) with at least 5 years of system development experience at higher education institutions, preferably in the design and implementation of application systems development projects, system administration, and database management.

Strong technical and programming knowledge, system development methodology, and demonstrated experience in user liaison in higher education settings are preferred. The candidate is expected to have an analytical mindset, problem-solving and communication skills, and the willingness to drive changes in a complex environment.

The Hong Kong University of Science and Technology is an equal opportunities employer and is committed to our core values of inclusiveness, diversity, and respect.



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