Network System Support Specialist
2 weeks ago
Job Summary: We are seeking a highly skilled IT Engineer to provide technical support and maintenance for our network and IT systems across Asia.
Key Responsibilities:
- Provide technical support and maintenance for software, desktops, servers, networks, and hardware across approximately 15 locations in Asia.
- Set up and prepare user workstations and computers.
- Conduct system monitoring, performance checks, and data backup operations.
- Support the Regional Senior IT Manager in IT project design and implementation, following directives from Group CIO and CFO, Asia.
- Maintain an accurate IT inventory record to protect and manage company assets effectively.
Requirements:
- Diploma or higher in Computer Science or related field, MCSE certification is preferred.
- At least 2 years of experience supporting MacOS, MS Windows, Office applications, and desktop hardware, retail industry experience is a plus.
- Proficient in system and network management, especially: (1) Microsoft Active Directory & Microsoft Exchange (2) TCP/IP network / WiFi setup (3) Microsoft operating systems, e.g., Win11, Windows Server Family.
- Experience with Citrix and Checkpoint Firewall will be considered an asset.
- Self-motivated and hardworking, with excellent interpersonal skills.
- Organized and capable of working independently under pressure.
- Fluent in English, Mandarin, and Cantonese.
- Willing to travel within Asia on short notice and work overtime, including on-call emergency standby.
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