Network System Support Specialist

2 months ago


Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

Job Summary: We are seeking a highly skilled IT Engineer to provide technical support and maintenance for our network and IT systems across Asia.

Key Responsibilities:

  • Provide technical support and maintenance for software, desktops, servers, networks, and hardware across approximately 15 locations in Asia.
  • Set up and prepare user workstations and computers.
  • Conduct system monitoring, performance checks, and data backup operations.
  • Support the Regional Senior IT Manager in IT project design and implementation, following directives from Group CIO and CFO, Asia.
  • Maintain an accurate IT inventory record to protect and manage company assets effectively.

Requirements:

  • Diploma or higher in Computer Science or related field, MCSE certification is preferred.
  • At least 2 years of experience supporting MacOS, MS Windows, Office applications, and desktop hardware, retail industry experience is a plus.
  • Proficient in system and network management, especially: (1) Microsoft Active Directory & Microsoft Exchange (2) TCP/IP network / WiFi setup (3) Microsoft operating systems, e.g., Win11, Windows Server Family.
  • Experience with Citrix and Checkpoint Firewall will be considered an asset.
  • Self-motivated and hardworking, with excellent interpersonal skills.
  • Organized and capable of working independently under pressure.
  • Fluent in English, Mandarin, and Cantonese.
  • Willing to travel within Asia on short notice and work overtime, including on-call emergency standby.


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