Senior Customer Experience Specialist

At DBS Bank (Hong Kong) Limited, we are seeking a highly motivated and customer-focused professional to join our team as a Customer Experience Specialist. In this role, you will be the first point of contact for our customers, providing exceptional service and support through various channels, including phone calls, emails, live chat, and social...

Role OverviewDBS Bank (Hong Kong) Limited is seeking a skilled Customer Experience Specialist to join our team in Consumer Banking. As a key member of our contact centre, you will be the first point of contact for our customers and engage with them on various channels including phone calls, emails, social media, and live chat.About the RoleIn this role, you...

Company OverviewDBS Bank (Hong Kong) Limited, as the leading bank in Asia, has a unique position to help its customers realise their dreams and ambitions. The company offers a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans, tailored to meet the needs of customers at every life...

Job Title: Senior Customer Due Diligence SpecialistAre you a seasoned banking professional with a passion for due diligence? We are seeking a highly skilled Senior Customer Due Diligence Specialist to join our team at Bank of China.About the Role:We are looking for a talented individual to review customer profiles, KYC documents, and customer statistic data...

About Aspire LifestylesWe are the world's largest premium concierge and affluent service provider, dedicated to delivering exceptional experiences for our clients and their customers.Job SummaryThis is an amazing opportunity to join our team as a Lifestyle Concierge / Customer Service Representative. The successful candidate will have excellent customer...

At DBS Bank (Hong Kong) Limited, we are looking for a Customer Experience Specialist to join our team.About the RoleThe ideal candidate will be responsible for providing one-stop service to respond to customer product and service enquiries, drive a successful customer experience by assisting at varied skill levels, meet individual scorecard for call volume,...

OverviewDBS Bank (Hong Kong) Limited is committed to delivering exceptional customer experiences. Our team plays a vital role in achieving this goal by providing top-notch support to our customers.Job SummaryWe are seeking a highly motivated and enthusiastic individual to join our Customer Centre as a Customer Experience Ambassador. In this role, you will be...

Job SummaryWe are seeking a skilled Customer Experience Representative to join our team at Classy Wheeler Limited in Hong Kong. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and driving business growth through effective issue resolution and consultation.About the RoleYou will assist...

Unlock Career Opportunities at HSBCThe estimated annual salary for this position is around $120,000.About UsHSBC is a leading global banking and financial services organization that offers a wide range of personal and business banking solutions. With a strong presence in over 80 countries, we provide our customers with unparalleled access to financial...

Role OverviewWe are seeking a Customer Experience Associate to join our team at DBS Bank (Hong Kong) Limited. In this role, you will be the first point of contact for our customers and engage with them on phone calls, emails, social media, and chat.Job ResponsibilitiesProvide exceptional customer service by responding to product and service enquiries via...

We are seeking an experienced Customer Services Manager to lead our Customer Service Team. The successful candidate will have a proven track record in delivering exceptional customer experiences and driving team performance.Key Responsibilities:Lead the Customer Service Team in ensuring efficient day-to-day operations of the Customer Services Counters,...

Company OverviewClassy Wheeler Limited is a leading regional IT and Telecom solutions provider. Our company's mission is to deliver exceptional customer service experiences that drive business success.

About Dah Sing Group: We are a leading financial services group in Hong Kong, Macau and Mainland China, with over 70 branches across the region. Our mission is to create a culture of caring, teamwork and progressiveness, where everyone can grow and thrive.Career OpportunitiesWe are seeking a highly motivated and customer-focused Financial Services...

About the RoleWe are seeking a highly skilled and dedicated Customer Service Ambassador to join our team at Bank of China (Hong Kong) Limited. As a key member of our customer-facing staff, you will be responsible for delivering exceptional customer service, promoting customer satisfaction, and enhancing overall business sales productivity.Key...

Job TitleSenior Customer Care RepresentativeCompany OverviewMass Transit Railway is a leading transportation provider, committed to delivering exceptional customer experiences.SalaryWe offer a competitive salary of $55,000 per annum, commensurate with experience.Job DescriptionAs a Senior Customer Care Representative, you will be responsible for handling...

OnTheList Limited is a pioneering concept of Members-Only Flash Sales, offering its members authentic and quality products with the promise of being the best deal in town. With presence in multiple APAC markets, we are seeking a highly skilled Global Customer Experience Associate to join our team to cope with our upcoming flash sales.This role might just be...

Job Summary We are seeking a skilled Customer Experience Insights Analyst to join our Consumer Banking Group at DBS Bank (Hong Kong) Limited. The successful candidate will be responsible for providing support in VOC program design, application and advisory, as well as customer journey and VOC governance. About the Role As a key member of the team, you will...

DBS Bank (Hong Kong) Limited We are seeking a skilled and experienced Customer Experience Innovation Lead to join our team. As a leading bank in Asia, we strive to provide our customers with exceptional experiences that meet their evolving needs.The ideal candidate will have at least 7 years of experience in project management and business analytics in...

Job Title: Luxury Client Experience Specialist - APACAbout Us:Projob21 Ltd. is a dynamic and forward-thinking company that values innovation, creativity, and customer satisfaction. We are committed to delivering exceptional results and providing a unique experience for our clients.Company Overview:We are seeking an experienced Luxury Client Experience...

Job Description:We are seeking an experienced Customer Experience Excellence Manager to join our team at Bank of China (Hong Kong) Limited.About the Role:The successful candidate will be responsible for handling customer complaints and feedback in a timely manner, while minimizing reputational risk and aligning with overall business strategies.Liaise with...