Customer Experience Director

OverviewTaiKang (Hong Kong) Preparatory Office is seeking an Executive Director of Customer Experience to lead our customer service team. This role requires a seasoned professional with experience in managing teams and driving business initiatives.

About Dah Sing Financial GroupThe Dah Sing Financial Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its network of branches in Hong Kong, Macau and Mainland China. We value caring, teamwork and progressiveness. We accept that everyone is unique and different in talent, but...

Drive Customer Centricity in Personal BankingWe are seeking a seasoned Digital Experience Director to lead the customer journey experience design across all customer segments, products, and service channels in our Personal Banking Business.Key Responsibilities:Customer Journey Design: Develop and execute strategies to drive customer-centric models,...

At Dah Sing Financial Group, we are seeking a highly skilled Customer Services Director to lead our team and drive business success.With a strong focus on training, support, and campaign management, this role will oversee the delivery of quality services to our customers. Key responsibilities include:Developing and implementing comprehensive training...

**Job Overview**We are seeking an experienced Customer Services Director to lead our team in delivering exceptional customer experiences. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our customer-facing departments, ensuring that we consistently meet and exceed our customers' expectations.**Key...

About JC Executive SearchAt JC Executive Search, we are committed to delivering exceptional customer service and experiences that exceed our clients' expectations.The OpportunityWe are seeking a highly skilled and experienced CUSTOMER SERVICES DIRECTOR to join our team. The successful candidate will be responsible for leading the Customer Service Team in...

Job Title: Customer Service Assurance DirectorWe are seeking an experienced Customer Service Assurance Director to join our Classy Wheeler Limited team in Hong Kong. As a key member of our IT&T services company, you will be responsible for ensuring exceptional customer satisfaction and service quality.About the Role:We offer a competitive salary package with...

At DBS Bank (Hong Kong) Limited, we are seeking a highly motivated and customer-focused professional to join our team as a Customer Experience Specialist. In this role, you will be the first point of contact for our customers, providing exceptional service and support through various channels, including phone calls, emails, live chat, and social...

OverviewDBS Bank (Hong Kong) Limited is committed to delivering exceptional customer experiences. Our team plays a vital role in achieving this goal by providing top-notch support to our customers.Job SummaryWe are seeking a highly motivated and enthusiastic individual to join our Customer Centre as a Customer Experience Ambassador. In this role, you will be...

Job SummaryWe are seeking a skilled Customer Experience Representative to join our team at Classy Wheeler Limited in Hong Kong. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and driving business growth through effective issue resolution and consultation.About the RoleYou will assist...

At Dah Sing Financial Group, we are seeking a highly experienced and motivated Customer Services Director to lead our retail banking team. This is an exceptional opportunity for a senior professional to drive business growth and deliver exceptional customer experiences.Main Responsibilities:Develop and Implement Customer-Centric Strategies: Design and...

Role OverviewWe are seeking a Customer Experience Associate to join our team at DBS Bank (Hong Kong) Limited. In this role, you will be the first point of contact for our customers and engage with them on phone calls, emails, social media, and chat.Job ResponsibilitiesProvide exceptional customer service by responding to product and service enquiries via...

About the RoleWe are seeking a seasoned Customer Experience Manager to join our team at Bank Of China (Hong Kong) Limited.Job DescriptionDrive customer-centric initiatives in Personal Banking Business by leading customer journey/experience design across all customer segments, products, and service channels.Advocate journey thinking and adopt a digital-first...

Company OverviewClassy Wheeler Limited is a leading regional IT and Telecom solutions provider. Our company's mission is to deliver exceptional customer service experiences that drive business success.

Job DescriptionWe are seeking a Product Director to lead our trading product development. As a key member of our team, you will be responsible for defining and executing the product vision, strategy, and roadmap.About UsOmni Group Asia Ltd. is a leading company in the fintech industry, providing innovative trading solutions to clients worldwide.Key...

Role OverviewDBS Bank (Hong Kong) Limited is seeking a skilled Customer Experience Specialist to join our team in Consumer Banking. As a key member of our contact centre, you will be the first point of contact for our customers and engage with them on various channels including phone calls, emails, social media, and live chat.About the RoleIn this role, you...

OnTheList Limited is a pioneering concept of Members-Only Flash Sales, offering its members authentic and quality products with the promise of being the best deal in town. With presence in multiple APAC markets, we are seeking a highly skilled Global Customer Experience Associate to join our team to cope with our upcoming flash sales.This role might just be...

DBS Bank (Hong Kong) Limited We are seeking a skilled and experienced Customer Experience Innovation Lead to join our team. As a leading bank in Asia, we strive to provide our customers with exceptional experiences that meet their evolving needs.The ideal candidate will have at least 7 years of experience in project management and business analytics in...

About the RoleWe are seeking a highly skilled and dedicated Customer Service Ambassador to join our team at Bank of China (Hong Kong) Limited. As a key member of our customer-facing staff, you will be responsible for delivering exceptional customer service, promoting customer satisfaction, and enhancing overall business sales productivity.Key...

About Aspire LifestylesWe are the world's largest premium concierge and affluent service provider, dedicated to delivering exceptional experiences for our clients and their customers.Job SummaryThis is an amazing opportunity to join our team as a Lifestyle Concierge / Customer Service Representative. The successful candidate will have excellent customer...