Key Account Manager

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full time

Job Description:

In this role, you will be responsible for growing Dah Sing Bank's merchant portfolio through effective business and cross-selling strategies. Your primary goal is to deliver business results in terms of net merchant customer growth, fee income, partnership development, and new product delivery.

Main Responsibilities:

  • Solicit new merchants to use the Bank's Merchant Payment Service and Installment Payment Plan Service.
  • Provide quality account management, fostering close collaboration and execution across all stages of the partnership lifecycle.
  • Explore and develop new business opportunities with different partners and payment vendors.
  • Cross-sell the Bank's other products and services to drive synergy.
  • Assist the Team Head to execute business projects, coordinate with internal and external parties to achieve project goals, and measure the project performance after launch.
  • Collect market intelligence and propose improvement on team strategy.

Incumbent Requirements:

  • University graduate with minimum 5 years' relevant experience or secondary education with years' relevant experience.
  • Self-motivated, sales driven and client focused.
  • Excellent merchant network connection.
  • Good knowledge of card acceptance flows and related card policy/regulatory requirements as set by the card associations/the authorities.
  • Hands on experience in using POS terminal is a must.
  • Proficiency in English, Cantonese and MS Office.

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